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Bell Honda Service
- Auto Repair
- Phoenix, AZ
About this business
At Bell Honda's Service Center in Phoenix, AZ, our Honda-certified technicians are here to keep your vehicle running smoothly with expert auto care. From essential services like oil changes and tire rotations to more complex needs like battery replacements and brake repairs, our team has you covered. As a Honda service center, we provide repairs using OEM parts to ensure quality and performance. We service all other makes and models with the same high-quality care and expertise.
Location details
701 W Bell Rd, Phoenix, AZ, 85023, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I put in a request through auto trader to hear about a Honda fit, seemed like a good deal made an appointment for the next day to check out the car. They called me SEVEN TIMES since that appointment was scheduled and left 0 messages. I used to work sales and that is INSANE. I already booked an appointment to check out the car WHY ARE YOU CALLING ME 5 times the day of the appointment!? I'm not purchasing from the strictly out of that. If they're calling me that much before even getting to my appointment I imagine they're go... read more
This is for the service department. I felt like just a number. Staff seemed to just push customers through an assembly line. The staff appeared to only care about making money, and trying to sell services that I didn't ask for or want. They didn't listen to me at all and seemed to have their own agenda. The staff was rude, condescending, and not friendly at all. I felt very uncomfortable. The one good thing was that they provided me a ride home whie they had my car.
This whole experience has been frustrating. I first took my car in August 2024 to schedule it for the extended warranty repaint of my roof. Nothing happened. I called the service advisor many times to see what the status was and would either get told he would have an answer by the end of day or the next, but I never heard back. I also called in many times to speak with a service manager who was either busy with a customer or too busy otherwise to return my calls or see me in person the times I went in. Fast forward to M... read more
Everyone there is unprofessional the people in Sales talk shit about the customers behind their back they overcharged they lie about their prices. I would highly not recommend this specific location.
Not selling cars with issues, gaslighting that there's nothing wrong placing families in danger, rude as heck. Appointment mistakes! Read the reviews. The bullshiii comments to "email the owner" are the only response (the owner sets the tone-so you can imagine the outcome). They take zero responsibility. Told me nothing wrong with car after several attempts for help, but then said-well come over to the lot and buy a newer, more expensive one! Ewww. Never again. Bell Honda just no.
I brought my 2024 Accord in for an oil change a week ago. I was informed by car needed a few filters replaced. I asked my service advisor if they had any coupons available and he mentioned he could give me 15% off the two filters. I approved the additional service but when I checked-out he gave me 15% off labor only. He never once mentioned anything about service only and when I question him about it he took out the coupon that showed labor only. That is not what he told me. It was obvious he couldn't care less and I ... read more
Took my car here plenty of times for oil changes and have considered them the front runner for my business whenever we upgrade vehicles. After my most recent oil change Friday, I'm driving today (wednesday) and this chrome piece flies off my car. I contact the dealership as they were the last to touch the part that flew off, and they tell me to come in. I take the time to drive in and speak to Iris. Iris spoke to the maintenance crew and they deny responsibility. Iris ultimately tells me she'll take $100 off the $300 pa... read more
What should have been an exciting day turned into a complete disaster due to poor customer service and unprofessional behavior. I left with cash in hand, in tears, feeling helpless. I was so upset. Here goes...I called ahead and spoke with Jessica, who assured me she would take care of everything for my visit. That didn't happen. When I arrived, she did not greet me or assist me at all; I was handed off to Perla, who was fine, but that was not the issue. I made it clear from the start that I wanted to pay cash for the vehic... read more
absolutely do not step foot on this dealership unless you would like to donate your hard earned money to the "bell honda employee commission fund." last week i started shopping for my first car and bell honda was the first place i went to. i've been looking for a 2025 civic and after test driving the vehicle when then sat down to discuss numbers. the greedy slimeball of a sales manager "Walid" show me the first quote which was $34,000+ for a car that's 26,250 msrp. i then proceeded to call him on his bullshit, as the quote... read more
Frequently asked questions about Bell Honda Service
How is Bell Honda Service rated?
Bell Honda Service has a 3.5 star rating with 834 reviews.
When is Bell Honda Service open?
Bell Honda Service is open now. It will close at 6:00 p.m.