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Berlin City Lexus of Portland
- Automotive
- Portland, ME
About this business
ABOUT BERLIN CITY LEXUS OF PORTLAND ME Isn’t it time you treated yourself to the car of your dreams? Why wait any longer to drive home the gorgeous new or used Lexus car or SUV you’ve always wanted? The time to buy is now, and the place to buy is Berlin City Lexus of Portland ME, Maine. Not only do we take good care of our Portland folks, we serve the surrounding communities of Falmouth, South Portland, Bangor, Brunswick, Kennebunk, Augusta, Scarborough, Lewiston and Auburn, Maine. Folks in the Pine Tree State don’t have t... read more
Location details
191 Riverside St. B, Portland, ME, 04103, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
RecommendedVery professional sales experience with Tim Thomas.
Excellent service, unmatched by anyone else. My car broke down and I desperately needed help. All staff were welcoming, especially Consultant Shane Staples who was gracious enough to offer service on my vehicle, and was able to get it operational. I couldn't have done it without him, and I am grateful for Lexus' service.
Business response:
We're glad we were able to help you and get you back on the road! Thank you for sharing your experience with us!
My wife Kelly and I were working with one of your sales force, Erin Macro, last night online and this morning in Westbrook. Erin made the car buying experience a pleasant one (yes I said pleasant!). There was no haggling because we knew the price of the car up-front. They fair market value for the car. To top it off, Erin was pleasant, knowledgeable, fair, and was accommodating. Thank you Erin!!! If you need a car, contact Erin Macro!! Kelly and Kevin Perkins
I just purchased my first Lexus and it is amazing. The staff at Berlin City Lexus are very knowledgeable, professional and make you feel welcomed throughout the whole process. If your looking for a Lexus consultant Erin Macro is your girl. She was always with a smile and very easy to talk to. I appreciate her answering all of my emails almost immediately. I’m one happy customer!
Just bought a certified vehicle today, Erin was the absolute best, very helpful through the whole process and understanding of our specific situation. Love our car, loved the experience. After today they may have just acquired a new lifelong customer!
I had the best car buying experience I’ve ever had with Erin Macro. She’s phenomenal, super easy to work with, found the exact car I wanted for the price I wanted and even crammed my paperwork in on a busy day for my convenience. She has a great sense of humor and absolutely no pressure to buy. I can’t say enough great things about her. The only cons I would say is a poor detail job initially when I picked up the car (which Erin 100% fixed) and I thought it was customary to start with a full tank of gas? Had to stop on my ... read more
John Talamelli and Tim Thomas made this the easiest car buying experience my husband and I have ever had. I'll be sure to tell friends and family that buying from Berlin City Lexus has been a great experience. We look forward to being part of the Lexus family for years to come!
This is my second time around getting a Lexus, and I couldn’t be more pleased with my experience! The customer service is truly unmatched at Lexus! Shane Staples was extremely helpful and made sure I had and knew everything I needed before getting on the road. Also, taking my photo for me, you’re the best! Daniel Kahn, got me my quote quicker than I thought was humanly possible. The team is so efficient, which I appreciated with it being the holidays! Lastly, wanted to thank my brother Jared Grant for brining me in and showi... read more
Business response:
Hello Ms. Kirby, Thank you for your business! We appreciate you taking the time to share your experience with our team. We are also grateful to hear that you enjoyed our Lexus Plus way of doing business. I hope you are enjoying your amazing new UX and hope you had a great holiday.
This is my second time around doing business here. I think the buying experience was even quicker than the first if that’s possible. Friendly no pressure experience. Miss the nice showroom this time around due to their construction. Very happy all the way around, love my RX! Would definitely purchase from again!
Business response:
Hello Ms. Harris, Thank you for your continued business. The RX is an amazing vehicle and we are sure you will have many years of enjoyment from it. We do apologize for the condition of the showroom during our renovation but can't wait for you to see the new result in April. The new customer area will be state of the art. PS We love the red bow!!!
Frequently asked questions about Berlin City Lexus of Portland
How is Berlin City Lexus of Portland rated?
Berlin City Lexus of Portland has a 4.9 star rating with 232 reviews.
When is Berlin City Lexus of Portland open?
Berlin City Lexus of Portland is open now. It will close at 7:00 p.m.