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Berlin City Toyota of Portland

4.6

About this business

Location details

191 Riverside Street, Portland, ME, 04103, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
SunClosed
4.66,817 reviews
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2013 LEXUS RX 450H Owner's profile image
2013 LEXUS RX 450H Owner 
5 months ago

Very friendly and attentive service staff. Work was performed well and on-time. The car was delivered back clean. 

2015 LEXUS NX 200T Owner's profile image
2015 LEXUS NX 200T Owner 
5 months ago

The staff was efficient, I think the man's name was Kyle that welcomed me upon coming into the garage with the Lexus. He was efficient and friendly. I had to bring my son's dog, a golden retriever and that all went well. The service was to fix my back trunk door was not closing properly. They re-established the system and fixed the door. Kyle came back and showed me the issue, how to program it and was kind and no charge... as it was my operator error! All the staff was great and one of the managers was thoughtful to provide... read more

2014 TOYOTA PRIUS Owner's profile image
2014 TOYOTA PRIUS Owner 
5 months ago

Good communication, accomodated additional work, work well done. 

2021 TOYOTA RAV4 XLE Owner's profile image
2021 TOYOTA RAV4 XLE Owner 
5 months ago

Prompt Keeper me up to date about my car and helpful with insurance 

2016 LEXUS ES 350 Owner's profile image
2016 LEXUS ES 350 Owner 
5 months ago

Always knowledgeable, professional, friendly and fair. Their excellent staff makes the whole experience smooth and easy. 

2023 TOYOTA RAV4 XLE/XLE PREMIUM Owner's profile image
2023 TOYOTA RAV4 XLE/XLE PREMIUM Owner 
5 months ago

This is the first time I've been disappointed with service. I left the car to be washed and vaccuumed, and "wiped off" -- not detailed. The floors were still dirty, and the backs of the seats were fuzzy-- didn't seem to have been touched. Next time I'll do it myself or find a car wash. 

Business response:

Hi Dawn, You have my apologies here as I generally find the quality of our detailing services to be superior to anything we had previously offered. I would like to invite you back and have us carry out a FULL interior and exterior detail on your vehicle at a time and date of your choosing. Not sure how this was overlooked. I just wished that we would have had the opportunity to discuss and put a plan in motion to correct it prior. Thank you, Nick Dargie Service Manager 207.482.6279 

2018 TOYOTA RAV4 LE Owner's profile image
2018 TOYOTA RAV4 LE Owner 
5 months ago

Excellent service amazing staff. They are good at what they do and very friendly. 

Cristina M.'s profile image
Cristina M. 
5 months ago

Excellent service every time! 

2023 LEXUS RX 350 BASE/350 PREMIUM/3 Owner's profile image
2023 LEXUS RX 350 BASE/350 PREMIUM/3 Owner 
5 months ago

Service department was terrific. Could not have been more considerate and accommodating. 

Frequently asked questions about Berlin City Toyota of Portland

How is Berlin City Toyota of Portland rated?

Berlin City Toyota of Portland has a 4.6 star rating with 6,817 reviews. 

When is Berlin City Toyota of Portland open?

Berlin City Toyota of Portland is open now. It will close at 8:00 p.m.