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Berlin City Toyota of Portland

4.9

About this business

Come on make it Easy on yourself at Berlin City Toyota of Portland What's the Easy way? Its a philosophy of doing business that finds a way to satisfy each and every customer. Its a way of making a connection to the community by saying "we're all neighbors and we're here to make life easier." Easy includes Pre-Discounted Pricing based on market value of similar vehicles, Door to Door - your vehicle delivered to you within 24 hours, No questions return if your not satisfied within 4 days or 200 miles, Pre-Owned Protection -... read more

Location details

191 Riverside Street, Portland, ME, 04103, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
SunClosed
4.94,276 reviews
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Mrs C's profile image
7 years ago

"Diane is the Best!" Same service specialist for both cars I've purchased at Berlin City. Diane is great and makes the months after purchase easier. Great service department in general. 

Prius Proud's profile image
Prius Proud 
7 years ago

"December 12, 2017 Service" We are very pleased with the service for our 2015 Corolla on Tuesday. We especially appreciate Service Advisor Diane keeping the service focused and timely. KSA 

fsemery's profile image
7 years ago

"Service experience went like a breeze." I have been going to Berlin City since 2001. Always had great sales people and the service department was excellent. Around the time of the Tacoma buy-back I found Berlin City simply lost its way in all departments. Staff was not happy. Customers were not happy and I as a customer found the place dreadful. I avoided the place. The attitude was if you were not buying a new car or didn't have a new car when you were taking it in for service that customer just didn't matter. I remember s... read more

Toyotaowner's profile image
Toyotaowner 
7 years ago

"Amazing Experience!!" My heater/defroster was malfunctioning and the blower not working. I had an out of town gig on a Saturday. Two dealerships I had previously used were all booked up and wouldn't even give me a consideration of checking to see what was wrong. I called Berlin City and Diane Fortin told me she could "squeeze" me in at 1:30 the day before my trip because I definitely would need heat to travel the distance I had to go. Diane treated me with kindness, respect, and humor!! My car was fixed and in a very short ... read more

Swimmer's profile image
7 years ago

"Got me the service I needed" My car wouldn't start one morning. Needed a new battery. Called Toyota service. They got me in that morning for a new battery. Not only did my car need the battery but my car was due for scheduled maintenance which they also performed. Thank you. 

Mike's profile image
7 years ago

"Recall repairs made in a timely manner and good service" Very good visit - quick and painless. Recall repairs made in a timely manner. Very good service and easy to work with. Not much more to say. 

Galeach1989's profile image
Galeach1989 
7 years ago

"Prompt, effective, and friendly service." From they're moment I pulled in to the time I headed off after the completion of the service to my car the attention, friendliness, and care demonstrated was wonderful. A special thank you to Jesse who took care of my visit. Thank you. Travel well. 

2017 4Runner's profile image
2017 4Runner 
7 years ago

"2017 4Runner" Great sales service and great finance service! Berlin’s City Toyota did a great job explaining the vehicle features, financing, and warranty options. Overall, very satisfied and would recommend. 

KeithASeymour's profile image
KeithASeymour 
7 years ago

"The service was great, BUT..." The service department is very good. It takes a few days to get an appointment, and they are very good. I guess the only thing I didn't like was them telling me I would get a free car wash and then not getting the car wash. I am just one of those "sticklers", if I say I am going to do something, I do it. I think they are very BIG and very BUSY and it's the little things that get missed. It's a great place to get your car serviced overall, just expect an hour to an hour and half wait. I am leas... read more

Frequently asked questions about Berlin City Toyota of Portland

How is Berlin City Toyota of Portland rated?

Berlin City Toyota of Portland has a 4.9 star rating with 4,276 reviews. 

When is Berlin City Toyota of Portland open?

Berlin City Toyota of Portland is closed now. It will open at 9:00 a.m.