This profile has been claimed by the business owner or representative.
Berlin City Toyota of Portland
- Automotive
- Portland, ME
About this business
Come on make it Easy on yourself at Berlin City Toyota of Portland What's the Easy way? Its a philosophy of doing business that finds a way to satisfy each and every customer. Its a way of making a connection to the community by saying "we're all neighbors and we're here to make life easier." Easy includes Pre-Discounted Pricing based on market value of similar vehicles, Door to Door - your vehicle delivered to you within 24 hours, No questions return if your not satisfied within 4 days or 200 miles, Pre-Owned Protection -... read more
Location details
191 Riverside Street, Portland, ME, 04103, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
"Service experience went like a breeze." I have been going to Berlin City since 2001. Always had great sales people and the service department was excellent. Around the time of the Tacoma buy-back I found Berlin City simply lost its way in all departments. Staff was not happy. Customers were not happy and I as a customer found the place dreadful. I avoided the place. The attitude was if you were not buying a new car or didn't have a new car when you were taking it in for service that customer just didn't matter. I remember s... read more
"Amazing Experience!!" My heater/defroster was malfunctioning and the blower not working. I had an out of town gig on a Saturday. Two dealerships I had previously used were all booked up and wouldn't even give me a consideration of checking to see what was wrong. I called Berlin City and Diane Fortin told me she could "squeeze" me in at 1:30 the day before my trip because I definitely would need heat to travel the distance I had to go. Diane treated me with kindness, respect, and humor!! My car was fixed and in a very short ... read more
"Got me the service I needed" My car wouldn't start one morning. Needed a new battery. Called Toyota service. They got me in that morning for a new battery. Not only did my car need the battery but my car was due for scheduled maintenance which they also performed. Thank you.
"Recall repairs made in a timely manner and good service" Very good visit - quick and painless. Recall repairs made in a timely manner. Very good service and easy to work with. Not much more to say.
"Prompt, effective, and friendly service." From they're moment I pulled in to the time I headed off after the completion of the service to my car the attention, friendliness, and care demonstrated was wonderful. A special thank you to Jesse who took care of my visit. Thank you. Travel well.
"2017 4Runner" Great sales service and great finance service! Berlin’s City Toyota did a great job explaining the vehicle features, financing, and warranty options. Overall, very satisfied and would recommend.
"The service was great, BUT..." The service department is very good. It takes a few days to get an appointment, and they are very good. I guess the only thing I didn't like was them telling me I would get a free car wash and then not getting the car wash. I am just one of those "sticklers", if I say I am going to do something, I do it. I think they are very BIG and very BUSY and it's the little things that get missed. It's a great place to get your car serviced overall, just expect an hour to an hour and half wait. I am leas... read more
"Extremely Pleased" On multiple occasions now Mike Wildes in Service has successfully resolved issues I was unable to get addressed at other service providers (including another Toyota dealership). Mike hs been very customer focused. I have been a loyal Toyota customer for over 25 years, and now I am a loyal Berlin City customer due to the exceptional service provided by Mike Wildes (and also Michael Begley who originally convinced me to do business with Berlin City).
"Awesome final service for my lease" Jeff was awesome to work with. He was very informative and provided information for easier transition when my lease is up. The service for my car was a breeze and it was done timely.
Frequently asked questions about Berlin City Toyota of Portland
How is Berlin City Toyota of Portland rated?
Berlin City Toyota of Portland has a 4.9 star rating with 4,241 reviews.
When is Berlin City Toyota of Portland open?
Berlin City Toyota of Portland is closed now. It will open at 9:00 a.m.