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Bernie & Phyl's Furniture
- Furniture Stores
- Saugus, MA
About this business
Bernie & Phyl s Furniture is one of the largest privately owned furniture retailers in Massachusetts, employing more than 450 people. The company has grown from a small storefront into one of the fastest growing furniture companies in the state with five stores in Massachusetts, including one in Braintree, Mass., and another in New Hampshire. Furniture Today has listed Bernie & Phyl s as one of the top 100 United States furniture stores. It offers a range of products in different categories such as formal dining room sets, c... read more
Location details
901 Broadway, Saugus, MA, 01906, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 7:00 p.m. | |
| Tue | 11:00 a.m. to 7:00 p.m. | |
| Wed | 11:00 a.m. to 7:00 p.m. | |
| Thu | 11:00 a.m. to 7:00 p.m. | |
| Fri | 11:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Sales staff very knowledgeable and friendly. Good quality products. But there seems to be a bit of a disconnect between the store and the delivery side of the house. We had the wrong item show up twice before we got our actual item.
The couch that was delivered was backwards. As in, the chaise was on the wrong side. They told us we could keep this one until the new one arrives. It's really nice and comfortable. And as a result of the error I found out we could upgrade the mediocre mattress to memory foam so it all worked out well enough. 4-8 weeks until the correct couch arrives tho.
Some damage to my bookcase from manufacturer, but I didn’t want to have to go through the hassle of driving an hour and a half to return it and wait for the replacement. I fixed the damaged parts with glue and clamps
We had a bad experience with our luxury bed we purchased less than a year ago. It’s sagging badly on both sides of the bed (we are not heavy people). The return process was easy and everyone pleasant. I’m finding there isn’t a large selection of brands for mattresses to select from however. Which I wish there were. Yet overall the experience was good just hoping this bed lasts!
Store set up a little overwhelming but I found what I needed. The sales people were not pushy. The deliver people were great and very polite.
very good
Sales person Tammy is awesome but I wanted a deep nailhead sleeper sofa and that wasn't available
great store
The sales team was very professional and knowledgeable. The delivery people were very efficient and polite. I would recommend people to your company
Frequently asked questions about Bernie & Phyl's Furniture
How is Bernie & Phyl's Furniture rated?
Bernie & Phyl's Furniture has a 4.8 star rating with 2,909 reviews.
When is Bernie & Phyl's Furniture open?
Bernie & Phyl's Furniture is closed now. It will open on Tuesday at 11:00 a.m.