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Bernie & Phyl's Furniture
- Furniture Stores
- Saugus, MA
About this business
Bernie & Phyl s Furniture is one of the largest privately owned furniture retailers in Massachusetts, employing more than 450 people. The company has grown from a small storefront into one of the fastest growing furniture companies in the state with five stores in Massachusetts, including one in Braintree, Mass., and another in New Hampshire. Furniture Today has listed Bernie & Phyl s as one of the top 100 United States furniture stores. It offers a range of products in different categories such as formal dining room sets, c... read more
Location details
901 Broadway, Saugus, MA, 01906, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 7:00 p.m. | |
| Tue | 11:00 a.m. to 7:00 p.m. | |
| Wed | 11:00 a.m. to 7:00 p.m. | |
| Thu | 11:00 a.m. to 7:00 p.m. | |
| Fri | 11:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
My experience from the time I walked My experience from the time I walked through the door until my purchase was excellent!
Good customer service with purchase Good customer service with purchase, excellent follow up about date and time of delivery. Installers not able to put back bed frame and headboard as it had been originally. . Had wrong truck- no drill to connect them.
Got assistance right away Got assistance right away, patient, helpful and informative. Needed a couch that was tall enough for my tall husband and wide enough for our small apartment.
The salesman was good he didnt rush or The salesman was good he didnt rush or hassle us in the process of looking for a new couch
They came on time They came on time, very friendly, made sure everything worked, would recommend them
Our sales person Heidi was nice but not Our sales person Heidi was nice but not knowledgeable or efficient - after having not purchased furniture in many years - I must say that when we made the decision - it took her a very long time to ""put"" it all in the computer. She also didn't explain the refund policy properly - when I returned a piece of our sectional I was informed of this and was taken care with the best customer service of all!
salesman very helpful salesman very helpful. In and out of the store in 20 mins.
Good experience, bad printer My experience was good but the printer wasn't working so there were some issues with my receipt when I was paying. This was at the Westborough store.
We had a wonderful shopping/buying We had a wonderful shopping/buying experience with Josh Chabot over the Memorial Day weekend. We were coming from out-of-town and relocating to Litchfield, NH to be closer to family. Josh was extremely helpful (and patient) in locating furniture designs and sizes that would work in our new home. And he offered excellent guidance on how and when we could special-order, store and have these items delivered to match our move-in schedule. Couldn't be happier with the service! Definitely would ... read more
Frequently asked questions about Bernie & Phyl's Furniture
How is Bernie & Phyl's Furniture rated?
Bernie & Phyl's Furniture has a 4.8 star rating with 2,915 reviews.
When is Bernie & Phyl's Furniture open?
Bernie & Phyl's Furniture is open now. It will close at 6:00 p.m.