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Bernie & Phyl's Furniture
- Furniture Stores
- Saugus, MA
About this business
Location details
901 Broadway, Saugus, MA, 01906, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 7:00 p.m. | |
| Tue | 11:00 a.m. to 7:00 p.m. | |
| Wed | 11:00 a.m. to 7:00 p.m. | |
| Thu | 11:00 a.m. to 7:00 p.m. | |
| Fri | 11:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
The experience was good. We were taken care of right away. Had a good selection to choose from. Was quickly in and out the way I like it. I don't like to be lead around endlessly, but our sales person seem to know and had answers to every question I had. I would recommend Bernie and Phyl's especially because they had a promotion for free delivery. That was the one thing that brought me to the store. Maybe not the one thing but it was a big factor.
Good site
The salesman was good,no high pressure,knew the products.
terrific sales rep~ terrific sales rep~ We
If time is a factor watch it I found out on Monday I needed rotator cuff surgery, Monday night we picked out a recliner with a delivery date of Saturday (surgery was Tuesday). Thursday I received a call that delivery would be on Tuesday because the manufacturer did not send it on the Saturday truck. I explained my surgery was Tuesday morning they said I would be on the first delivery. Delivery was at 1:30 not a new chair but the floor model they forgot the power pack and had to return with that. I received my new chair on Fr... read more
No pressure, wonderful customer service We dealt with Carl who was very laid-back and not pressuring us at all. In fact, he would lead us directly to the area we wanted to see, then leave us for a bit to explore and try things out. At the right time, he'd come over and answer questions, check inventory, etc. How refreshing! He was very efficient in helping us purchase a lovely dinette set for my Dad who is downsizing. Very flexible in coordinating delivery dates. I will definitely shop here again.
we knew what we wanted we knew what we wanted. And Anne was a pleasure to work with. In and out off to dinner in town
After shopping around for a mattress After shopping around for a mattress . We found that we got a good deal and knowledgeable service at Bernie and Phyl's.
Best experience! I was overwhelmed and frustrated from an experience with another furniture store. I walked in and Chris was right there to help me and was able to answer all my questions. He made my purchasing process so easy and I felt his personal investment in my decisions. Thank you!
Frequently asked questions about Bernie & Phyl's Furniture
How is Bernie & Phyl's Furniture rated?
Bernie & Phyl's Furniture has a 4.6 star rating with 3,546 reviews.
When is Bernie & Phyl's Furniture open?
Bernie & Phyl's Furniture is closed now. It will open at 11:00 a.m.