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Bernie & Phyl's Furniture

4.8

About this business

Bernie & Phyl s Furniture is one of the largest privately owned furniture retailers in Massachusetts, employing more than 450 people. The company has grown from a small storefront into one of the fastest growing furniture companies in the state with five stores in Massachusetts, including one in Braintree, Mass., and another in New Hampshire. Furniture Today has listed Bernie & Phyl s as one of the top 100 United States furniture stores. It offers a range of products in different categories such as formal dining room sets, c... read more

Location details

901 Broadway, Saugus, MA, 01906, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 7:00 p.m.
Tue11:00 a.m. to 7:00 p.m.
Wed11:00 a.m. to 7:00 p.m.
Thu11:00 a.m. to 7:00 p.m.
Fri11:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.82,915 reviews
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JOHN's profile image
JOHN 
on Birdeye

5 years ago

The experience was good. We were taken care of right away. Had a good selection to choose from. Was quickly in and out the way I like it. I don't like to be lead around endlessly, but our sales person seem to know and had answers to every question I had. I would recommend Bernie and Phyl's especially because they had a promotion for free delivery. That was the one thing that brought me to the store. Maybe not the one thing but it was a big factor. 

CONOR's profile image
CONOR 
on Birdeye

5 years ago

Good site 

KATHLEEN's profile image
KATHLEEN 
on Birdeye

6 years ago

The salesman was good,no high pressure,knew the products. 

kathleen W.'s profile image
kathleen W. 
on Birdeye

6 years ago

terrific sales rep~ terrific sales rep~ We 

Brian's profile image
Brian 
on Birdeye

6 years ago

If time is a factor watch it I found out on Monday I needed rotator cuff surgery, Monday night we picked out a recliner with a delivery date of Saturday (surgery was Tuesday). Thursday I received a call that delivery would be on Tuesday because the manufacturer did not send it on the Saturday truck. I explained my surgery was Tuesday morning they said I would be on the first delivery. Delivery was at 1:30 not a new chair but the floor model they forgot the power pack and had to return with that. I received my new chair on Fr... read more

Lauren W.'s profile image
Lauren W. 
on Birdeye

6 years ago

No pressure, wonderful customer service We dealt with Carl who was very laid-back and not pressuring us at all. In fact, he would lead us directly to the area we wanted to see, then leave us for a bit to explore and try things out. At the right time, he'd come over and answer questions, check inventory, etc. How refreshing! He was very efficient in helping us purchase a lovely dinette set for my Dad who is downsizing. Very flexible in coordinating delivery dates. I will definitely shop here again. 

Dennis's profile image
Dennis 
on Birdeye

6 years ago

we knew what we wanted we knew what we wanted. And Anne was a pleasure to work with. In and out off to dinner in town 

Laurence's profile image
Laurence 
on Birdeye

6 years ago

After shopping around for a mattress After shopping around for a mattress . We found that we got a good deal and knowledgeable service at Bernie and Phyl's. 

Megan's profile image
Megan 
on Birdeye

6 years ago

Best experience! I was overwhelmed and frustrated from an experience with another furniture store. I walked in and Chris was right there to help me and was able to answer all my questions. He made my purchasing process so easy and I felt his personal investment in my decisions. Thank you! 

Frequently asked questions about Bernie & Phyl's Furniture

How is Bernie & Phyl's Furniture rated?

Bernie & Phyl's Furniture has a 4.8 star rating with 2,915 reviews. 

When is Bernie & Phyl's Furniture open?

Bernie & Phyl's Furniture is open now. It will close at 6:00 p.m.