4.9
7935 reviews75 reviews have no rating
Hussain was in a great mood and treated the call like I was an old friend. On top of that he helped me in less than 5 minutes. Great rep. 👍
Ankur has always been helpful when it comes to issues that I've been facing in Birdeye and need assistance with. Thank you, again!
Responsive and thorough
Responsive and thorough
Birdeye is keenly aware of how online marketing and customer retention works and their service is top-notch!
Great service and very knowledgable. They provide all the necessary information when needed.
The representative was very well versed on the problem we were having.
My rep was very kind and patient while we figured out the issue was actually on my end! Haha
OJ is always great with her knowledge and helping me figure out where even to go for the simple things thank you
Ujjwal and his team are the very best in the Business !!
Low score on support pages reasons: 404 errors on support pages; no instruction on opening tickets for partners. Overall score reasons: Support staff resolved my issue quickly and effectively.
Nidhi is wonderful and such an asset to your team!
Onkar was very helpful today. I feel confident that he understands my problem and will develop a solution. Thanks.
They were prepared to help me with the specific problem and when I asked for advice or what is recommended on a certain topic, they responded with confidence and data to back it up.
Piyush Agarwal was amazing. They definitely need a raise!!
Fast and Efficient and Ojasvi is always professional and polite.
Fast and Efficient and Ojasvi is always professional and polite.
Fast and Efficient and Ojasvi is always professional and polite.
Fast and Efficient and Ojasvi is always professional and polite.
Fast and Efficient and Ojasvi is always professional and polite.
Fast and Efficient and Ojasvi is always professional and polite.
Ankur was a great help to reconnect a Google page. Walked me through how to do this with a Zoom screenshare and working through some technical difficulties. Very pleasant interaction and appreciate the quick fix!