4.9
7939 reviews75 reviews have no rating
She knew exactly how to fix my problem. We got it done in under 5 minutes
Thank you!
Appreciate the knowledge and patience of my helper. He had his job cut out for him as I’m so bad with computers. Ended up screen sharing and he zipped right through it. 🙏🏻
thorough as usual
We've been using Birdeye effectively for upwards of 3 years Pros: The ease of integration and automation to dental practice management systems for us and our clients is superb. Super simple to install. Customer service has also been superb, they are dedicated to solving problems. Cons: The actual interface can sometimes be a bit difficult to navigate. Overall: Love how you can set it and forget it and it will do its job month after month, year after year, reliably.
Customer service/help desk and chat were exceptional.
great job!
Praveen is always very kind and helpful
Always great customer service
Huisan is awesome!!!
Very helpful in resolving my issues.
fast and efficient
fast and efficient
Souryyajit Saha thank you for your help always efficient
Birdeye Review Pros: The platform is user-friendly which is very beneficial to both the client and us as we help manager their brand. When we run into any issues or have questions, the Birdeye support team is there to help. Cons: Issues with Google Website override links not displaying correctly. Otherwise, the platform is great!
I've taken a chance on this service and so far, the customer service has been really great and the system they have set up is impressive. I'm waiting for the magic now...
Nidhi was very helpful and took time to listen to my questions.
He knew what he was talking about and helped me to understand what needed to be done. Thank you so much.
Birdeye is the best business decision our company, Pretty Handy Guys has made!
Thanks to Ketan for all his help.
The rep was very knowledgeable and friendly. Thank you so much!
You guys are the BEST!!! :D Thanks so much! :D
User friendly. Pros: Dashboard is user-friendly and replying to reviews directly or with templates is a breeze. Cons: I wish it was compatible with our site software so review requests did not have to be uploaded by hand. Overall: Responding to reviews is easy and customer service is very helpful in answering questions.
Very helpful, and nice customer service.