4.9
7936 reviews75 reviews have no rating
Rimmy has been great. She is efficient and great at communicating with me and also with any additional support that we may need from Birdeye
Shraiya is doing an Fantastic job getting us to where we want to be on the internet. Thank you
Just completed onboarding. Rimmy helped me out during the entire process and answered all my questions the second they came up. She was very thorough and gave me a great understanding of how to use the platform so we can implement it at our dealership.
Amazing definitely recommend
Great company and great prople
Great service, incredible customer service, and new tech is being rolled out consistently
Amazing service Pros: The fast and great service I was able to use the app so fast and after two min was able to finish set up new account Cons: To be honest I liked almost everything the only one small things is that hard to find the phone number
Great experience! Highly patient and insightful and took the time to answer all my questions. Choosing to work with this company has been the best decision. Extremely responsive and professional.
My onboarding training with Anjali Mishra has been extraordinary. I feel confident that I can continue with Birdeye on my own, but know that I have the support when needed.
Excellent work & customer service!
Was recommended Birdeye by a client that has had a positive experience for years now. Not far out of the onboarding process but they have been unbelievably accommodating and have made the entire process easier than I could’ve imagined. Birdeye’s interface is very user friendly and streamlined, and everyone I’ve dealt with from the Birdeye team has been knowledgeable and pleasant to deal with. Won’t hesitate to recommend Birdeye in the future.
I have gone through several internet companys through out the years and bird is my far the best ! Very Happy.
Mark your calendar for when your contract automatically renews and have those contract conversations in advance. *Update from previous post. They ultimately did the right thing and agreed to a compromise.
Fantastic service and excellent customer service
ADVANCED ROOT CANAL SPECIALIST VIP Root Canal Experience > 🦷 5-Star Treatment, Manhattan Style I was referred by my dentist to get a root canal, and I had the pleasure of seeing Dr. Elman and his amazing assistant Maria. Back then, I wrote about how professional, thorough, and pain-free my experience was. Fast forward to their stunning new location—it feels like stepping onto a 5th Avenue dental runway! 😄 From the moment I walked in, I felt like a movie star. During my procedure, I was pampered with a cozy blanket, protective eye wear, and headphones with music of my choice—comfort at every step. Dr. Elman greeted me with a warm handshake and a detailed explanation of the procedure. His calm professionalism and Maria’s supportive presence made all the difference. I even snapped a selfie with Dr. Elman and Maria to commemorate the experience—he was genuinely grateful I wanted to share their excellence with the world! I left their office feeling no pain and nothing but gratitude. Only wish Dr. Elman was a regular dentist! He’s truly AWESOME!
Amazing staff and support. Their product is very user friendly and excellent!
Very easy to work with! I was very impressed since I am not tech savvy…they showed a lot of patience and helped me in every way. I highly recommend.
Shraiya was very helpful in getting a very un-tech-savvy person up to speed on their services. She was able to get me going on the Web based page, and the app
Working with Itishri from Birdeye on boarding has been great. She helped me set it up quickly and efficiently. Highly recommend.
Rimmy was a great help!
I'm extremely exciting to use this application. I've been extremely impressed so far. Our onboarding rep Shraiya Bansal was particularly helpful, informative and patient. So far this company appears to be very invested in making sure its customers are educated in the best ways to grow their business.
I love this product! They have modernized how we get reviews from customers. In only 3 months we have increased our reviews almost 70% compared to the last 12 years! The onboarding process is incredible and cant recommend this group of products any more. We use the social ai as well and we have seen amazing results on all of our social platforms
This platform has exceeded my expectations on everything it has to offer and it’s easy to navigate on mobile and desktop. Thanks to Arjun and Anjali for a smooth onboarding process!
Great customer service, clear communication. Definitely recommended! Thank you Ritika Roe for help in on-board process!