4.9
7889 reviews75 reviews have no rating
A great partner of ours for years. Implementation was easy, platform is easy to use. Weve increased our traffic by 1200%!
Great service
Great service, reliable technician an affordable price 💥💥
Birdeye has amazing support available to our team, and our clients have been happy with the results we are able to achieve with the tools we use on their behalf.
If you are a multi-location brand seeking to bolster your online presence, manage your reputation and accelerate growth, look no further than the experts at Birdeye. From reviews and listings to social, search, and more, there's a Birdeye AI agent for that. Highly recommend!
Thorough on boarding and very clear on every aspect Love bird eye system
UpFront Bathroom Remodeling exceeded our expectations with their laminate flooring installation. I highly recommend this company to anyone in need of quality work.
We love working with Birdeye. It is a great system and the support is fantastic.
My Experience Using Birdeye: A Balanced Review Pros: Birdeye truly excels at bringing all customer interactions together in one easy-to-manage platform. I really liked how simple it was to collect, track, and respond to reviews across multiple channels. Cons: Birdeye can be a bit pricey, especially for smaller teams or businesses on a tighter budget. Some of the most useful advanced features are only available on higher-tier plans, which may not be ideal for everyone. Overall: with Birdeye has been very positive. It’s a powerful and reliable platform that makes reputation management easier, strengthens customer communication, and improves online visibility. Although the cost and initial complexity might be drawbacks for some, the value it delivers through automation, organization, and insight makes it an excellent choice for businesses that want to enhance their customer experience and digital presence.
December 09, 2025 SALES VISIT - NEW Great service, great people, great deal. Recommend to everyone. Fast and easy good prices . Id Less by Igor m Sales Price Transparency Trade-in Experience Purchase Time Finance Experience Recommend Dealer Yes Employees Worked With Robert Pena, JoLynn Dye, Glenn Askew
Birdeye has been extremely helpful when it comes to getting reviews for my business. A wonderful service.
Our onboarding experience with Anjali at Birdeye was great. She was very knowledgeable making every step easy to understand. Anjali tailored the sessions to our needs and ensured we felt confident using the platform. Overall, she made the entire process smooth and efficient!
I'm a wallace energy customer, Brice#705 was direct ,he explained how the system worked, and he did his work efficiently, I have heat
Great team from Sales to Onboarding, and Support! Would recommend if you need to boost your business online reputation.
By far the best onboarding experience I have ever had with a platform like Birdeye. Everyone we have worked with has gone above and beyond to help us and thus far we love the platform. It’s definitely helped us uplevel what we offer clients (I own a boutique marketing agency).
From first contact to implementation has been a great experience. The first gentleman who reached out to me was very patient and understanding of my busy schedule. I rescheduled on him multiple times and he never once lost his patience or got aggravated with me. The sales call went well and Birdeye had everything I was looking for. They were even willing to work on the price for me.. As a small family owned business, this was very important to me as I don’t have a huge marketing budget. Implementation and training with Rikita has been a great experience. All of the on boarding was easy to understand and the software is easy to use and I now feel like I have a great tool to help me with all the various side jobs of business owner has to do nowadays to maintain Presence online. Thank you Bird Eye.
Great service if ever needed.
Eric, Chrissy, Matt and Jake are professional, quick and honest. I love how they handled my new car purchase. Thank you so much for everything! Less by Nicky
Abhishek with the support team went above and beyond to get our reviews showing on our website. We had an issue with the firewall and all was resolved in a very timely manner. The support was aggressive and thorough. They filled a ticket, they emailed and even called to make sure I was doing well. Thanks again, awesome support team. - Homer Jon
January 03, 2026 SALES VISIT - NEW They have an excellent salesman Robert, excellent service, and great communication with fair prices. Wonderful experience Less by Nathanjonz Sales Price Transparency Purchase Time Recommend Dealer Yes Employees Worked With Robert Pena
Our team was very impressed with John and the implementation team at Birdeye. The level of expertise and customer service was five-star. We really appreciated what a professional John was.