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Black Bear Diner Aurora

4.5

About this business

Location details

14100 East Iliff Ave, Aurora, CO, 80014, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 9:00 p.m.
Tue6:00 a.m. to 9:00 p.m.
Wed6:00 a.m. to 9:00 p.m.
Thu6:00 a.m. to 9:00 p.m.
Fri6:00 a.m. to 9:00 p.m.
Sat6:00 a.m. to 9:00 p.m.
Sun6:00 a.m. to 9:00 p.m.
4.55,029 reviews
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Anne L.'s profile image
Anne L. 
rating
2 years ago

Good, fast service. But it's really fast dining. Understand that this is a chain. Like Bob Evans. Hash browns were widely varied as to degree of doneness. A few browned and crispy, but the majority were limp and barely cooked. Corned beef hash portion was ridiculously small. Hardly any corned beef. I will say that the bacon was perfect- not limp at all. Set your expectations appropriately. 

Business response:

Anne, thank you for taking the time to share your experience at our Black Bear Diner franchise. We appreciate your feedback on our fast service and bacon. However, we apologize that our hash browns and corned beef hash did not meet your expectations. We would like to hear more about your visit. Please contact us at info@blackbeardiner.com with your phone number so we can discuss how to improve your experience. Thank you for choosing Black Bear Diner. 

Russ Y.'s profile image
Russ Y. 
rating
2 years ago

went to Black Bear to use birthday coupon but managment refused to honor coupon because our order was not included in the suggested "Black Bear" choices. Menu organization was misleading the way it was organized. Management refused to concede even though the price was the same ! They said coupon was still good until June but why bother ! Done with this place. 

Business response:

We are sorry to hear about your disappointment regarding your recent visit. We strive to deliver great meals with tremendous service, and it sounds like we let you down. Your concerns will be addressed, and we thank you for your feedback. 

Guy R.'s profile image
Guy R. 
rating
2 years ago

2nd visit not coming back wait staff friendly but didn't tell me about the tri tip being cooked to very well done 

Todd B.'s profile image
Todd B. 
rating
2 years ago

Walked in for an early lunch and we were not greeted. Was not busy. Waited 10 minutes for someone to come ask us "how many?" We left. 

Business response:

We are sorry to hear about your disappointment regarding your recent visit. We strive to deliver great meals with tremendous service, and it sounds like we let you down. Your concerns will be addressed, and we thank you for your feedback. 

Katie D.'s profile image
Katie D. 
rating
3 years ago

I have been there several times and it was my birthday today so I brought my sister and my best friend. The service was horrible! The waitress never came back to our table to even pick up our plates! I will not be there again ever! We had to wait to pay our bill and we could've just walked out, but we did not. We left a tip, and the waitress did not deserve a tip. I understand there's construction going on by there, but the waitress was rude and could not care if we were there or not. It was very embarrassing to bring my sis... read more

Ava D.'s profile image
Ava D. 
rating
3 years ago

Have eaten and enjoyed the Black Bear Diner in Co Springs - happened to be nearby so decided to stop here for dinner. There were only 4 other people in the entire place. Took at least 5 minutes before the waiter came for our drink order. Another 10 minutes before he came back for our food order. We could not understand a word he said and he clearly did not know the menu. My husband got breakfast for dinner and was offered steamed vegetables as a side - huh? That'a a new one! Food was horribly overcooked too. waiter never cam... read more

Todd G.'s profile image
Todd G. 
rating
3 years ago

I've been a fan of Black Bear Diner since a little before covid hit. My first experience was at a location in Colorado Springs, and I was blown away by the friendliness, professionalism and speed of the staff. I found the quality of the food for the price amazing. I was excited when a location opened near my home in Aurora, and though I wasn't able to visit until restrictions had been lifted, I was pleased by my first few meals there (especially their breakfasts), but over time they seem in some way to be in decline. Tonig... read more

Linda Y.'s profile image
Linda Y. 
rating
3 years ago

never again. biscuits uncooked almost raw. extremely watery grits, chicken fried steak over cooked and soggy. i spoke with sharon the manager, she stated biscuits are not made fresh, received from outside cmpany. i asked so black bear diner is ok with kitchen sending out half cooked and bad food and please refund. sharon stated resturant policy is no refund but restaurant credit. when i asked for credit sharon stated they just make note of items ordered and the next time i order the exact same items i ordered i get cred... read more

Cathy S.'s profile image
Cathy S. 
rating
3 years ago

This place seems to often be packed, so my roommate and I decided to give it a try for dinner. The night we went in there they were not super busy, but the service was mediocre, with a very enthusiastic employee happy to recommend everything on the menu, but who simply never came back to check on us after we got our food, leaving us with empty drinks. The menu is very large with many choices, but the dishes we got were only ok. I got a Turkey club and the quantity of meat was very small. The fries too salted and cold. My... read more

Frequently asked questions about Black Bear Diner Aurora

How is Black Bear Diner Aurora rated?

Black Bear Diner Aurora has a 4.5 star rating with 5,029 reviews. 

When is Black Bear Diner Aurora open?

Black Bear Diner Aurora is open now. It will close at 9:00 p.m.