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12613 South Fwy, Burleson, TX, 76028, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 10:00 p.m. |
To start, the place just opened a few days ago and service is great. Plenty of servers, cooks, busses and host staff. Open faced Turkey sandwich had really good flavor, the gravy was good and Turkey was tasty. Chicken Fried Steak, being a chain you know it was pre-breaded. So if you want to try it, know going in that's what it is. Now it's not a cheap version and was tasty. The white gravy is not bland like you typically find in restaurants and over all good. The mashed potatoes were nice and creamy. Don't let the "... read more
We have loved Black Bear ever since my girlfriend took me to her local one in Redding, California. Now that she's my wife, we were very glad to have one locally and we came here on opening night. She had her usual fish and chips, and I had the tuna melt sandwich. Both were very good. Service was fast and friendly, and we enjoyed the scene and atmosphere. We'll be regulars for sure!
We have loved Black Bear ever since my girlfriend took me to her local one in Redding, California. Now that she's my wife, we were very glad to have one locally and we came here on opening night. She had her usual fish and chips, and I had the tuna melt sandwich. Both were very good. Service was fast and friendly, and we enjoyed the scene and atmosphere. We'll be regulars for sure!
I was on Instagram a few months ago and seen an ad about black bear opening and sign up to become an ambassador or something along those lines. They'll send goodies and come dine in on them. I'm like okay, cool. Yeah, right.. Like I'm going to get picked. Well, a month or so later I get messaged on Instagram that I was picked. Then I'm suddenly getting goodies in the mail. You know it didn't really hit me that this was a soft opening until a few days ago. How cool!! I've never been to a soft opening. Black Bear Diner is rig... read more
I was on Instagram a few months ago and seen an ad about black bear opening and sign up to become an ambassador or something along those lines. They'll send goodies and come dine in on them. I'm like okay, cool. Yeah, right.. Like I'm going to get picked. Well, a month or so later I get messaged on Instagram that I was picked. Then I'm suddenly getting goodies in the mail. You know it didn't really hit me that this was a soft opening until a few days ago. How cool!! I've never been to a soft opening. Black Bear Diner is rig... read more
We came on a slow Sunday early evening. Service started good, but after order was taken that was it. I ordered the fish and chips. The fries were super salty and the fish was almost none edible. Almost like a mush texture. The onion rings were raw and full of grease. Felt like the fryer may not have been high enough and just soaked in the food. I literally had to add napkins to my place to soak up all the grease puddling. You can definitely tell it was pre battered packaged fish. I asked for extra tartar sauce when the food... read more
Business response:
We are sorry to hear about your disappointment regarding your recent visit. Your concerns will be addressed. My manager would like to address this personally. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
The hype surrounding the opening of this restaurant had us anticipating some good eats and our first experience was good. Amazingly, the food quality went to the other end of the spectrum in a matter of one week. It wasn't even close. I ordered the steak and eggs with hash browns and toast. The steak was tough and past well-done. The eggs were also overcooked and the hash browns were limp and cold. I couldn't even enjoy the toast as it was not toasted and was soggy when it arrived. Not to mention the non-existent cond... read more
Business response:
Mike , Thank you for the feedback. we're sorry to hear your experience at Black Bear Diner wasn't up to snuff. We work hard to make sure every guest is happy and satisfied. When that doesn't happen, we want to know about it! If you don't mind taking the time, please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
Arrived at the Resturant at 11:04. Got seated at 11:37 after being told 15-20 minute wait. Took over an hour to get some of our food with it now being 12:45 and still missing some. The issue is the kitchen - not the wait staff. Jasmine was great and kept apologizing. Not a chirp from management. Don't come here unless you have tons of time.
Business response:
Thanks for your feedback . We are sorry to hear your disappointment over your meal. We strive to serve great meals with great service and it sounds like we let you down. My manager would like to address this personally. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
We live out of town and stop by this Black Bear ever two months and this stop this morning was bad. In the last couple months the food quality has gone way down. Menu has changed. Had chicken fried steak and it is now a frozen pre made steak. You can just tell corporate does not care anymore. We were there at 8:30am on Sunday and there has always been a wait list. Not today only 5 tables had people setting. We will never be back. At this pace a quality they will not last unless they change back.
Business response:
Thank you for providing your feedback and letting us know about this issue, Darin. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. My manager would like to address this. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
Black Bear Diner Burleson has a 4 star rating with 1,427 reviews.
Black Bear Diner Burleson is open now. It will close at 10:00 p.m.