Black Bear Diner Canyon Country

Catherine R. 

on Yelp

5 months ago

Very bad service. When the host sat us down they sat us at a small table and we had our baby with us. All the employees kept looking at us because we were blocking their way. The shift leader Marci was very rude and said we were in the way and didn't make accommodations for us. I asked the host if he can sit us at a better table and he did.Once we got our table It took the server forever to get our drink order, and when he brought the drinks he forgot straws when we asked for 4. After we ordered we waited over an hour for a ... read more

Lisanne K. 

on Yelp

6 months ago

This should not even be a one star. Service nice at begging got drinks. No food for over an hour wait. Tables tuned over in our section, i spoke to the manager and finally found our server. Food came it has not what we ordered, how we ordered it and completely cold. We got up and left! Waste of time!! We live 2 minutes from there! Unlikely we will go there again. So disappointed. 

Penny U. 

on Yelp

6 months ago

My husband an I went for dinner about a week after they opened. Food and service was pretty good so we went back for dinner on Sunday May 18th. The restaurant was about 2/3's empty. We were seated in the back room. The air conditioner was too cold [other reviews here said the same thing]. My husband ordered a Denver Omelet. I ordered a 2 egg California Omelet, it's made with Jack cheese, avocado and mushroom. I asked to replace the mushrooms with tomato. The server wrote it down. It also had hash brown potatoes. The server ... read more

Donna L. 

on Yelp

6 months ago

Went today and I'll never go back. I ordered 1 scrambled egg, 2 pieces of bacon "crispy-well done, wheat toast and cup of fruit. My husband got a scramble of some sort. His came piping hot, his toast was barely toasted though. My bacon came half raw and when she set my plate down said oh, is it done enough. No! Ok I'll get you a new order. While waiting, ate my cold eggs and cold toast. One lonely grape amongst the cantaloupe and it was broken and shriveled. The waitress came over and asked if we'd like our check and my husb... read more

April H. 

on Yelp

6 months ago

For some reason they seated us in the back room. They wanted us to sit at a table even though the booths were open. The tables were way too close together. We were then seated under the a/c vent. Our server was very attentive, but our food took a really long time and there was a long delay between me getting my order, and my husband getting his food. My fries were cold and totally bland. The patty melt was nothing special. We won't be back. 

Bryan B. 

on Yelp

6 months ago

On a Sunday morning (5/18/25) when they were busy and it took them a few minutes to get us seated at the bar, we received our food over an hour after we arrived. We had to take it to go because we were busy. I'm not sure how it tasted because it ended up going bad before I could eat it. I don't understand how food takes 1 hour to cook when people who came after us 2 people were receiving their food. The only explanation is they forgot our order, or messed it up and had to remake it. Either way, it was an awful experience sin... read more

Meghan 

on Yelp

6 months ago

First time we came in really good service. The food needed some help but they seem to have figured that out. We just left from lunch. This time the service needed help. It takes me a lot to write a bad review but your servers are so argumentative. Manny was our waitress staff. Marcya is just plain rude. The girl at the register seems lost. I wonder if the owners even look at these reviews. I just looked at them and it seems like other customers are having the same problem. I would hate to see this place close like Coco's bec... read more

Lucia M. 

on Yelp

6 months ago

Tuvimos una mala experiencia en el nuevo Black Bear Diner. Esperamos más de 15 minutos para que alguien nos atendiera, y nuestra mesera, Marci, pasó varias veces sin siquiera mirarnos. Otros empleados, al ver la situación, fueron mucho más atentos y hasta nos ofrecieron café. Marci claramente no debería estar trabajando con atención al cliente. Muy decepcionante. 

Diana S. 

on Yelp

6 months ago

Haven been to a Black Bear restaurant before and tried the hamburger was very disappointed on the food At that location .one opened up around the corner where I live and my husband has never eaten at a Black Bear restaurant. So we went so he try it. He had the ham and eggs breakfast. Eggs were suppose to be over easy well there weren't . Hash browns were burned . Ham was dry. i ordered the meat loaf well it wasn't home made quality. Probably frozen food an then warmed up, mash potatoes were very salty , and green beans with ... read more