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27990 Bradley Rd, Menifee, CA, 92586, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 7:00 a.m. to 9:00 p.m. |
I had a group of 8 guests for breakfast; we were offered seating and then moved two times since the two other placed had been reserved, it took a very long time just for the waitress to come over, even more to be served! Food was well served and appetizing at first sight, however, taste was horrible! Pancakes and waffles had no taste, sirup was watery, nothing compared to Deny's thick maple sirup. Then, tried their sausage, it was good looking, however, first bite and I had grease all over my mouth; I then took a piece and s... read more
Business response:
Pedro , Thank you for the feedback. we're sorry to hear your experience at Black Bear Diner wasn't up to snuff. We work hard to make sure every guest is happy and satisfied. When that doesn't happen, we want to know about it! If you don't mind taking the time, please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
They rush you through your meal if their shift is about to end. Completely inconsiderate of whether you need more food, coffee, water, etc. Food was average and served cold. I had to ask for it to be heated. Extremely uncomfortable.
Business response:
Thanks for your feedback . We are sorry to hear your disappointment over your meal. We strive to serve great meals with great service and it sounds like we let you down. My manager would like to address this personally. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
Well... The food smells awesome I mean even though I get it through a delivery service. I was really upset that they didn't know how to cook a bear claw though. Mine was I had raw dough on the inside and the outside was dry and over baked. They need to understand that they need to lower the temperature and let it bake a little bit longer.... Nobody likes to eat raw dough! And nobody likes to eat in the same item over baked product... I mean the claws were overdone and the inside was raw.... Not good!
Business response:
Thanks for your feedback . We are sorry to hear your disappointment over your meal. We strive to serve great meals with great service and it sounds like we let you down. My manager would like to address this personally. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
I was using the establishment several times a week. The first two visits were awful. The the food to very poor quality. Some items were ok, If you have a problem with your order the Manager will interrogate you like German Gestapo. He is not concerned with your happiness, just his bottom line. Very cocky has no problem making you feel uncomfortable even if he loses a regular customer. Take my advice as someone who loves quality food and friendly environment, skip this place!
Business response:
Thank you for providing your feedback and letting us know about this issue, John. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. My manager would like to address this. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
Everybody knows that any version of eggs benedict has a good hollandaise sauce and a runny yolk from a poached egg. This restaurant doesn't know that at all. Without the runny yolk of the poached egg it's not a proper eggs benedict no matter what you call it. Their head cook( I can't call my chef because he doesn't know how to poach an egg) ... Anyways yeah.... To me the whole eggs benedict experience is when you cut into that poached egg and the yolk runs out and mixes in with the Hollandaise sauce which is already ric... read more
Business response:
Thanks for your feedback . We are sorry to hear your disappointment over your meal. We strive to serve great meals with great service and it sounds like we let you down. My manager would like to address this personally. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
Overpriced, poor service ( lack of staffing), mediocre food. No value here only increased profits.
Business response:
Tom L. , we're sorry to hear your experience at Black Bear Diner wasn't the best it could be. It's important to us to make sure every customer feels satisfied when they pay us a visit, and we'd like to address this directly. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
My wife and I had breakfast here today around 11:30 am, and I must say we were very disappointed. My toast was not toasted and very soggy. The meat omelet hardly had any meat except for the Ham. And the ham was like rubber and I felt bloated and sick to my stomach afterwards. My wife felt the same way after her breakfast and it ruined the rest of our day. I have no choice but to leave a bad review on all the sites I can. FYI, the service was great! Have a Blessed Day! Marty
Business response:
We are sorry to hear about your disappointment regarding your recent visit. Your concerns will be addressed. My manager would like to address this personally. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
Placed a pick up order online and when I got home I discovered that my meal was missing the country gravy. You can't eat chicken fried steak without country gravy that's like an eggs Benedict without hollandaise sauce. Check your bag before you leave
Business response:
Nathan , Thank you for the feedback. we're sorry to hear your experience at Black Bear Diner wasn't up to snuff. We work hard to make sure every guest is happy and satisfied. When that doesn't happen, we want to know about it! If you don't mind taking the time, please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. Menifee.ca@blackbeardiner.com or call us at 951-217-0072
Customers beware possible finding Of bear scat, but most likely human feces in the men's restroom.Very disgusting and unsanitary as hel,l Should of called the health department!!!
Business response:
Thanks for your feedback . We are sorry to hear your disappointment over your meal. We strive to serve great meals with great service and it sounds like we let you down. My manager would like to address this personally. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
Black Bear Diner Menifee has a 4.2 star rating with 1,145 reviews.
Black Bear Diner Menifee is open now. It will close at 9:00 p.m.