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27990 Bradley Rd, Menifee, CA, 92586, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 7:00 a.m. to 9:00 p.m. |
Normally, I love their food but today they let me down. I ordered the Chicken and Waffles. According to their menu description it comes with fresh fruit but I received none with my order. It did come with what I thought was whipped butter ( because who doesn't put butter on their waffles?) but instead it was some weird tartar sauce. I discovered this after I had "buttered" my waffle rendering it inedible. I got a side of scrambled eggs with cheese, those were okay but lacked the freshness of orders in past. I also did orde... read more
Business response:
Thanks for your feedback . We are sorry to hear your disappointment over your meal. We strive to serve great meals with great service and it sounds like we let you down. My manager would like to address this personally. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
The service was horrible. The server spent most of her time talking with coworkers. The ice-cream we were served was completely melted
Business response:
Thanks for your feedback . We are sorry to hear your disappointment over your meal. We strive to serve great meals with great service and it sounds like we let you down. My manager would like to address this personally. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
Unfortunately, i had a bad experience. Couldn't keep the flies off our meal. Banana cream pie was not good. And service seemed to be untrained or inexperience. Bottom line, business often fails because of poor management. Fortunately there are many good restaurants in Menifee!
Business response:
Thank you for providing your feedback and letting us know about this issue, Jeff. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. My manager would like to address this. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
Time for an update since I wrote this in the car immediately after walking out the door. I had not heard from my husband about what happened at the cashier stand while I was talking to the "Manager" Food was decent. We added a salad and cornbread to a meal which the menu says is $4.99. When the check came it added 4.99 for the salad and 2.49 for the cornbread . After showing the cashier the error that should have been a fixable no brainer... But no Juan Hernandez says "no." I asked to speak with him...he would not come tal... read more
Business response:
Tracy D. , we're sorry to hear your experience at Black Bear Diner wasn't the best it could be. It's important to us to make sure every customer feels satisfied when they pay us a visit, and we'd like to address this directly. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
Came in ordered the codfish and chips took it to go got it home. All of the fish inside was completely mushy uncooked or improperly cooked. Should I say called the store back spoke to one of the managers I was told they would get back to Mimis so I could get it replaced no one ever got back to me. I got busy I gave up through the fish in the trash total waste of money. What happened was I ordered some food to go in the restaurant at the location in Menifee which is listed on this post I got the fish home. The codfish and ch... read more
Business response:
We are sorry to hear about your disappointment regarding your recent visit. Your concerns will be addressed. My manager would like to address this personally. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
Really wanted a waffle. They have a Strawberry cream variety. Waitress said it was good so why not give it a shot. It may have been me, but it tasted terrible, and I was hungry. Chocked down part of it... so much for a tasty waffle. How can you make a waffle taste like sawdust? Thank goodness for the iced tea to wash out my mouth. I mentioned how dissatisfied I was just to give them an FYI. The manager made an adjustment on the bill. Appreciated but I was really looking forward to a waffle like they have in Belgian Waffle ... read more
Business response:
Thanks for your feedback . We are sorry to hear your disappointment over your meal. We strive to serve great meals with great service and it sounds like we let you down. My manager would like to address this personally. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
Cheap/stale ingredients at fine-dining prices. We just moved to the area and gave this restaurant 4 tries because the staff are so nice. The food just isn't good. Open-face turkey: stale bread, dry turkey, overcooked veggies. Burger baskets: paper thin overcooked burger patties, stale buns, drippy, greasy & overcooked onion rings. Instant iced tea. $58 lunch for 2 people.
Business response:
We are sorry to hear about your disappointment regarding your recent visit. We strive to deliver great meals with tremendous service, and it sounds like we let you down. Your concerns will be addressed, and we thank you for your feedback.
I've never had a problem in the past, but this was a horrible experience. I ordered the crispy chicken ranch wrap, and the 2nd half had zero chicken in it just a puddle of ranch. Definitely wouldn't recommend. Service was also horrible. Hopefully it gets better.
Business response:
We are sorry to hear about your disappointment regarding your recent visit. We strive to deliver great meals with tremendous service, and it sounds like we let you down. Your concerns will be addressed, and we thank you for your feedback.
I ordered the fish fry plate. To start, the service was bad, and there was no greeting from the manager he just passed me off to someone else. The fish was not good, with and no flavor, the fries were cold. That was my first time there and I do not plan to go back. Too bad I was so looking forward to a great Friday night fish dinner very disappointing.
Black Bear Diner Menifee has a 4.2 star rating with 1,145 reviews.
Black Bear Diner Menifee is open now. It will close at 9:00 p.m.