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Black Bear Diner Mesquite
- Restaurants
- Mesquite, TX
About this business
Location details
3730 Towne Crossing Blvd, Mesquite, TX, 75150, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 9:00 p.m. | |
| Tue | 6:00 a.m. to 9:00 p.m. | |
| Wed | 6:00 a.m. to 9:00 p.m. | |
| Thu | 6:00 a.m. to 9:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 9:00 p.m. |
Food was okay when I finally got what I wanted. I didn't get one refill so there is that. Lol
Business response:
Thanks for your feedback . We are sorry to hear your disappointment over your meal. We strive to serve great meals with great service and it sounds like we let you down. My manager would like to address this personally. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
ambiance and food were somewhat fine, the real issue is the service and staff. we were seated quickly and our drink orders were taken almost immediately, but when the drinks arrived, we were given no straws or any silverware. we ordered simple dishes that still took way too long to get to the table. we ordered the tri-tips, cinnamon roll french toast and the fish and chips. The cinnamon roll French toast and fish and chips arrived cold and seemed undercooked. any extra plates or utensils we requested took longer than needed ... read more
Business response:
We are sorry to hear about your disappointment regarding your recent visit. Your concerns will be addressed. My manager would like to address this personally. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
Black Bear Diner we had such high hopes for you all. We went for breakfast one time with my sister in law and it was delicious and huge portions. The service was just average but we liked the food so we kept it on our "to go to" list. The next time we went for dinner... I wondered if we were in the same restaurant entirely! We got the all you can eat fried fish deal. The table next to us who arrived way after got served before us. Next the server came out and looked at us funny and when I asked where our food was she sa... read more
Business response:
Thanks for your feedback . We are sorry to hear your disappointment over your meal. We strive to serve great meals with great service and it sounds like we let you down. My manager would like to address this personally. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
The food is good and there are many options, but they play kindergarten music on rotation. Is beyond irritating and for this reason I will not go back. The wheels on the bus go round and round.... Over and over..Really?
Service is horrible, place is dirty. Do not understand how nothing has changed in 3 years
Well I don't post reviews often. But we ordered take out from Black Bear last night. Ordered post roast and cobb salad. Get there and the worker says, 'we don't have pot roast'. Okay, ordered meat loaf. While processing this change order, they 'found' the pot roast. So where was it? It led me to believe that they do not prepare the meals from scratch. Ordered a side salad, "we don't have any salad'. But, they prepared a cobb salad... WT. So the side salad was replaced with green beans. Got home with the meals, the... read more
Absolute crap, over priced, tasteless. Chicken fried steak was mostly soybean, dry overcooked wxtremely salty.
Business response:
We are sorry to hear about your disappointment regarding your recent visit. We strive to deliver great meals with tremendous service, and it sounds like we let you down. Your concerns will be addressed, and we thank you for your feedback.
Food is plain. Server was new but tried hard. It's new so it looks ok. I wouldn't go back based on food. We have tried it three times and found nothing appealing.
Business response:
Thank you for the feedback. We're always trying to make dining at Black Bear Diner the best experience it can be, so thank you for taking the time to share your thoughts.
Service sucks,food lacks flavor, restaurant smells of smoke and very dirty. Wait staff is busy talking amongst themselves i had to keep standing up to get their attention for drink refills, check
Frequently asked questions about Black Bear Diner Mesquite
How is Black Bear Diner Mesquite rated?
Black Bear Diner Mesquite has a 4.1 star rating with 1,884 reviews.
When is Black Bear Diner Mesquite open?
Black Bear Diner Mesquite is closed now. It will open at 6:00 a.m.