Black Bear Diner Mesquite

Hevan C. 

on Yelp

a year ago

I hate to write a negative review because the food is absolutely delicious there, but the service was horrible. Worst I've seen in a while we got there and we're sat down for at least 15 minutes and no one came to bring our drinks. As we walked out, the staff were talking in the back. Other customers were complaining as well and asking for management. Sad because I like this place at first, I hope they will do better. 

James J. 

on Yelp

2 years ago

Service is issue. While back police were called when huge dusturbance broke out in lot. Threats made, large number of people involved, some arrested. Employees from BB were in middle of it, then returned to work, using every four letter word while no one served us. Second time we left because we could not get served. 

Zaineb S. 

on Yelp

2 years ago

The service was not great. We sat in a booth near the breakfast bar and could overhear all the servers complaining. My husband never received his toast and our server didn't check on us the entire time we were eating. When she did check on us , we already finished eating and she said "I just yelled at the kitchen about your toast." That isn't helpful for anyone when she wasn't aware of us at all during our stay. We didn't get offered refills or anything. Probably won't be coming back to this location 

Joe S. 

on Yelp

2 years ago

I agree, long wait, prices are very over priced. I don't think I will return to this facility. 

Jennifer H. 

on Yelp

2 years ago

Service was ridiculously slow for having only 4 tables in the restaurant full. Chicken fried steak is definently not made fresh there frozen patty just dropped in the Grier strait from the freezer. Ordered the season vegetables which was a nibblet of corn on the cob that had seen better days. Sides were not hot when dinner came out to begin with but after I waited 10 minutes for butter it was ice cold. Dairy Queen has better chicken tenders and the ranch had absolutely no taste to it. Obviously will not be going back. 

Luis C. 

on Yelp

2 years ago

For the price the food and service Suck never go back try you twice and twice this place fail 

Esmeralda R. 

on Yelp

2 years ago

I've gone to a different Black Bear Dinner and thanks to this one I don't plan on ever going again. I asked for a Hot Chocolate and when I was drinking it, a piece of meat (or that's what I think it was) came out in my drink and I immediately spit it out into a napkin and I call the waitress and show her the piece of meat and it took her a minute or so to say something and I had to ask her to change my chocolate.The food was disgusting and burnt with no flavor. DO NOT RECOMMEND THIS PLACE. IF I COULD GIVE IT A 0 I WOULD. 

Heather W. 

on Yelp

2 years ago

Service was horrible and the restaurant wasn't even that busy. We waited forever for our waiter to even acknowledge us and it took an hour for our food. They need to get it together. Probably won't be back 

Dennis W. 

on Yelp

2 years ago

Our first visit was not an impressionable one. Wife ordered chicken fried steak and I the prime rib. Wife said chicken fried steak was ok, but my prime rib was not good. The prime rib was cold around the edges and I had it sent back. I was afraid to get the same piece of meat over cooked. When they returned it was a different piece and they asked me to try it to see if it was satisfactory. I did and accepted it even though the new piece wasn't much warmer than the first. Didn't care for the taste either. I ate the prime rib ... read more