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Black Bear Diner Mesquite

4.0

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Location details

3730 Towne Crossing Blvd, Mesquite, TX, 75150, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 9:00 p.m.
Tue6:00 a.m. to 9:00 p.m.
Wed6:00 a.m. to 9:00 p.m.
Thu6:00 a.m. to 9:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun6:00 a.m. to 9:00 p.m.
4.01,972 reviews
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Candis W.'s profile image
Candis W. 
rating
a year ago

Food is plain. Server was new but tried hard. It's new so it looks ok. I wouldn't go back based on food. We have tried it three times and found nothing appealing. 

Business response:

Thank you for the feedback. We're always trying to make dining at Black Bear Diner the best experience it can be, so thank you for taking the time to share your thoughts. 

Linda M.'s profile image
Linda M. 
rating
a year ago

Service sucks,food lacks flavor, restaurant smells of smoke and very dirty. Wait staff is busy talking amongst themselves i had to keep standing up to get their attention for drink refills, check 

Cynthia T.'s profile image
Cynthia T. 
rating
a year ago

The service at this place was absolutely horrific. We sat for almost 15 min before our drink order was taken. Once we placed our drink order with a server that wasn't assigned to our table we waited another 5 before our assigned server came to the table. Once she came about 5 minutes after, she returned to let us know the original person that came to our table forgot our drink orders. We placed an order for mimosas and water. The waters were brought out and probably 5-10 mins after. We were told they didn't have any Prosecco... read more

Josias H.'s profile image
Josias H. 
rating
a year ago

Never been here and decided to tryit out. Right off the bat we stood at the host stand while several employees walked past us for a long time. When we were finally seated we waited for a long time to get our drinks. We got our coffee but nothing to stir it with we didn't even have silverware so we asked for some but the waitress decided to catch up with another worker while we waited for our silverware. The food was not good. Hash browns were burnt and hard, pancakes were terrible, the ham felt like a piece of leather. The o... read more

Larry C.'s profile image
Larry C. 
rating
a year ago

This morning was my first time to eat in a Black Bear Diner. It will also be my last time to eat in a Black Bear Diner. The service and ambiance were both fine. The portions were more than ample. Unfortunately, the appeal of the food (I had one of their breakfast omelets) was a notch or two below mediocre. I would have definitely preferred smaller portions of food that I would actually WANT to eat instead of a mountain of food that bored me after the second fork full and for which I could not come up with any reason to i... read more

Business response:

We are sorry to hear about your disappointment regarding your recent visit. We strive to deliver great meals with tremendous service, and it sounds like we let you down. Your concerns will be addressed, and we thank you for your feedback. 

Linda H.'s profile image
Linda H. 
rating
a year ago

Place is dirty, trash on floors, several dirty tables, waitstaff standing in back talking instead of cleaning or waiting on customers.i had to flag our waiter down to return food that was cold, to get refills, and to get the check. Food is so not flavorful. The hashbrowns are under cooked, ham overcooked. Save your money and time eat elsewhere 

Business response:

We are sorry to hear about your disappointment regarding your recent visit. Your concerns will be addressed. My manager would like to address this personally. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com 

MK E.'s profile image
MK E. 
rating
a year ago

I visited this diner for the 1st and last time Saturday, 8/3 in Mesquite table#81/1. I am not adverse to waiting on my food because I used to be in the industry and understand being double-sat working doubles etc. However, what is unacceptable is accidentally giving person A what person B ordered; taking it back to the kitchen and bring that same meal out to person B later after person A touched it. I saw it with my own eyes + the glasses that I wear and the waitress confirmed matter of factly as if it happens all the time t... read more

Business response:

We are sorry to hear about your disappointment regarding your recent visit. We strive to deliver great meals with tremendous service, and it sounds like we let you down. Your concerns will be addressed, and we thank you for your feedback 

Mk E.'s profile image
Mk E. 
rating
a year ago

First & last time ever. My food was given to my sister by mistake; while I waited they took it back to the kitchen moved it to my plate and brought it out. It was cold and hard. 

Business response:

Thank you for the feedback. We're always trying to make dining at Black Bear Diner the best experience it can be, so thank you for taking the time to share your thoughts. 

Julian A.'s profile image
Julian A. 
rating
a year ago

Food was terrible. Overall, the food was warm at best. Eggs undercooked, hashbrowns, semi raw, and the toast was not toasted. The waitress brought out more undercooked eggs, and said that was the best they could do for over medium. She never offered to take anything off of the check. We've been too many other Black Bear locations and have always enjoyed a good experience. We will not return. 

Frequently asked questions about Black Bear Diner Mesquite

How is Black Bear Diner Mesquite rated?

Black Bear Diner Mesquite has a 4 star rating with 1,972 reviews. 

When is Black Bear Diner Mesquite open?

Black Bear Diner Mesquite is closed now. It will open tomorrow at 6:00 a.m.