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Black Bear Diner San Antonio City Base
- Restaurants
- San Antonio, TX
About this business
Location details
2707 SE Military Dr, San Antonio, TX, 78223, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 10:00 p.m. |
The chicken fried steak is top notch and the grits are prepared perfectly. Friendly and knowledgeable waitress, absolutely love this place!
The chicken fried steak is top notch and the grits are prepared perfectly. Friendly and knowledgeable waitress, absolutely love this place!
Our first time here, we experienced great service, food and coffee! We will definitely be returning
Our first time here, we experienced great service, food and coffee! We will definitely be returning
The good is great and the staff is so welcoming and attentive. My husband and I will definitely be going back.
Christmas lunch was terrible! After being seated, our waiter, Michael was very attentive and apologetic. My daughter and I ordered our meals. I ordered the SPC LT Holiday Turkey Dinner which was a disaster. First of all, I understand the restaurant was very busy on this Christmas day. Anyway, my dressing was cold, the mashed potatoes were also cold and the toasted bread I ordered was white, not brown toast, so I sent the whole plate back. My new meal plate arrived, everything was correct except the toasted bread which seemed... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Leon. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. My manager would like to address this. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
Food is quality, comfort diner food and the wait staff are very nice. However, the restaurant is not dog friendly at all, in fact I would say that they are pet HOSTILE! We came with our dog on Friday and told that they only allow dogs on the weekends when they open the patio. Understandable. We returned the next day, Saturday with our dog and were humiliated by the hostess yelling at us that they only allow service animals. I explained that we had been told just the day before that dogs were allowed on the weekends when ... read more
Business response:
Dear Debbie, This is Sylvia from Black Bear Diner. I am writing to express my sincere apologies for the misunderstanding concerning our patio seating and pet policy. I will initiate an immediate review of this matter and ensure all team members are fully informed regarding our service animal accommodations. Please accept my apologies; as per health regulations, we are only able to welcome service animals. I will address this with the team and provide additional coaching on appropriate guest interactions. Our objective is to... read more
I tried twice to go the the restaurant. The first time I had my dog and (despite saying they were pet friendly in multiple places online) I was turned away because I had my dog and told they only allowed dogs on the weekend (when their patio was open). I went back that weekend (their patio was open), asked to be added to the waitlist and was berated by a staff member loudly enough that people outside could hear (not to mention everyone in the resultant). According to her, they have never and will never allow dogs. This was i... read more
Business response:
Dear Allie, This is Sylvia from Black Bear Diner. We are writing to clarify our pet policy concerning patio access. Patio seating is available on weekends and for larger group reservations. Service animals are always welcome. We are currently investigating the source of the information you received and will be reiterating this policy to our staff. We sincerely apologize for any inconvenience this may have caused. We would appreciate the opportunity to address any misunderstanding; please notify a member of our team during... read more
Does not have a diabetic menu even tho advertised that they are diabetic friendly. No other options either.
Business response:
Thank you for the feedback. We're always trying to make dining at Black Bear Diner the best experience it can be, so thank you for taking the time to share your thoughts.
Frequently asked questions about Black Bear Diner San Antonio City Base
How is Black Bear Diner San Antonio City Base rated?
Black Bear Diner San Antonio City Base has a 4.2 star rating with 2,616 reviews.
When is Black Bear Diner San Antonio City Base open?
Black Bear Diner San Antonio City Base is open now. It will close at 10:00 p.m.