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Black Bear Diner San Antonio City Base
- Restaurants
- San Antonio, TX
About this business
Location details
2707 SE Military Dr, San Antonio, TX, 78223, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 10:00 p.m. |
Overpriced food and nothing to go out of the way for. Chicken fried steak is much better in many other local places. Our waitress was amazing, but just not worth the price
Overpriced food and nothing to go out of the way for. Chicken fried steak is much better in many other local places. Our waitress was amazing, but just not worth the price
Bun was doughy/pasty, meat wasn't cooked thoroughly,cheese was hardened obviously from sitting out, gravy was lumpy, took nearly an hour, and the employees seemed inebriated. This is my first time eating there so I guess anyone can have a bad day, but I'm having trouble remembering the last time I had such a lousy dining experience.
Business response:
Thomas , Thank you for the feedback. we're sorry to hear your experience at Black Bear Diner wasn't up to snuff. We work hard to make sure every guest is happy and satisfied. When that doesn't happen, we want to know about it! If you don't mind taking the time, please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
Bun was doughy/pasty, meat wasn't cooked thoroughly,cheese was hardened obviously from sitting out, gravy was lumpy, took nearly an hour, and the employees seemed inebriated. This is my first time eating there so I guess anyone can have a bad day, but I'm having trouble remembering the last time I had such a lousy dining experience.
Business response:
Thomas , Thank you for the feedback. we're sorry to hear your experience at Black Bear Diner wasn't up to snuff. We work hard to make sure every guest is happy and satisfied. When that doesn't happen, we want to know about it! If you don't mind taking the time, please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
Food was just warm and we waited like 40 minutes for our food and the pancakes suck aunt jemimas are even better over all I would give this place a -100000/10
Business response:
Good morning, April. This is Sylvia with Black bear. I am sorry to hear your pancakes were not up to standards. We set high standards for our staff and our food quality. If you would like to give us a second chance to make everything right. I would like to invite you back here on us. Just let a manager know when you arrive and we will take care of the rest. Thank you and have an awesome day
Food was just warm and we waited like 40 minutes for our food and the pancakes suck aunt jemimas are even better over all I would give this place a -100000/10
Business response:
Good morning, April. This is Sylvia with Black bear. I am sorry to hear your pancakes were not up to standards. We set high standards for our staff and our food quality. If you would like to give us a second chance to make everything right. I would like to invite you back here on us. Just let a manager know when you arrive and we will take care of the rest. Thank you and have an awesome day
I had a hair in my food and they took the food back took the hair out and brought me back my food will not recommended coming here
I had a hair in my food and they took the food back took the hair out and brought me back my food will not recommended coming here
Service and and staff were friendly that's the only good thing I can say about this California chain restaurant. I ordered Ribs and Chicken strips and nothing was freshly made from scratch except the Mac And Cheese. The ribs were old and tasteless and the chicken strips were warmed in a air fryer. For a any Texan that knows good southern food and BBQ STAY AWAY FROM THIS PLACE LIKE THE PLAQUE.
Frequently asked questions about Black Bear Diner San Antonio City Base
How is Black Bear Diner San Antonio City Base rated?
Black Bear Diner San Antonio City Base has a 4.2 star rating with 2,616 reviews.
When is Black Bear Diner San Antonio City Base open?
Black Bear Diner San Antonio City Base is open now. It will close at 10:00 p.m.