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Black Bear Diner San Rafael

3.9

About this business

Location details

490 Las Gallinas Ave, San Rafael, CA, 94903, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun6:00 a.m. to 10:00 p.m.
3.93,001 reviews
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A B.'s profile image
A B. 
rating
6 years ago

Went there today for breakfast , how sad, after being in business for a little more than a year, it looks like a dying restaurant. Food is awful and flavorless, dirty condiments and extremely slow service It doesn't look like anybody cares about their job Good luck new owner , cause you really need it 

Kim G.'s profile image
Kim G. 
rating
6 years ago

Our daughter came and raved about the food and the portions so we stopped for breakfast before golfing to check it out. We'll skip this place next time. The coffee is weak and the "half & half" is served in small individual plastic containers. Yuck. My husband wanted a pastry and found the Cinnamon Roll French Toast on the menu. It was good, hit the desired sweet spot, but didn't come as advertised - no powdered sugar or icing drizzle. I ordered a short stack with a side of 2 eggs. My eggs came with my husband's food but w... read more

Michelle Y.'s profile image
Michelle Y. 
rating
6 years ago

If you want semi-friendly service with cold food that takes a VERY long time to come, then you should come here. Unfortunately, the only positive I have to say about this location is the variety on the kids menu. 

Kevin F.'s profile image
Kevin F. 
rating
6 years ago

So stopped in for a quick bite of lunch on Sunday afternoon. Have been wanting to try them since they opened. Liked the broad menu and the philosophy of the restaurant but the service just didn't square up with what they say their mission is. No one greeted me and after standing at the entrance for a while I flagged down a waiter and said I was happy to sit at the counter since there was just one and wanting to get a quick bite. Once at the counter I waited close to 10 min before anyone noticed me sitting there and approa... read more

Richard L.'s profile image
Richard L. 
rating
6 years ago

Was in the mood for hot turkey open face sandwich so decided to try Black Bear. Seems like a hard order to ruin but they did. The turkey was real carved turkey and the mashed potatoes were good. However they covered it all in a goopy thick "gravy" that was obviously canned in a factory months ago. It had a horrible taste and doughy texture that could only be matched by a school cafeteria. I removed as much of the gravy as possible but it still tasted bad. The service was minimal and the price isn't low. Any local diner is be... read more

Johnny B.'s profile image
Johnny B. 
rating
6 years ago

Boooooooooooooo! $$$$$$$$ - way too much money for low grade food served with poor service! I had a Denver Omelet with a soda and it was below average at best and SUPER EXPENSIVE $17.99 - are you firgging kidding me? This is a Denny's grade place with prices of a 4 star restaurant. NEXT! 

Joy G.'s profile image
Joy G. 
rating
6 years ago

Awful service. We got to Black Bear Diner at 11:00 a.m. We were promptly seated and the server that sat us was engaging and funny. Unfortunately, she was not our waitress. I won't mention her name, but I found out she'd been there over a year, so, no excuse. She brought our drinks, answered a question about the soup of the day and walked away. She returned a while later and we ordered. Our salads arrived, the dirty dishes weren't removed when she came back to fill coffee. We waited, and waited some more. Our burgers arrived ... read more

Marlui A.'s profile image
Marlui A. 
rating
6 years ago

Food was awful, oily, and 2 sweet. Not my cup of tea. Bathroom was dirty and smell. Server are so so. Not going there again!! 

Business response:

We are sorry to hear about your disappointment regarding your recent visit. We strive to deliver great meals with tremendous service, and it sounds like we let you down. Your concerns will be addressed, and we thank you for your feedback. 

Glenda G.'s profile image
Glenda G. 
rating
6 years ago

This food was cold when served. Boring and bland tasting. Came for dinner, maybe breakfast is better. 

Frequently asked questions about Black Bear Diner San Rafael

How is Black Bear Diner San Rafael rated?

Black Bear Diner San Rafael has a 3.9 star rating with 3,001 reviews. 

When is Black Bear Diner San Rafael open?

Black Bear Diner San Rafael is open now. It will close at 10:00 p.m.