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Black Bear Diner St Charles
- Restaurants
- St Charles, MO
About this business
In 1995 founders Bruce Dean and Bob & Laurie Manley opened the first Black Bear Diner in Mt. Shasta, CA. Their mission was simple: create a fun and friendly atmosphere where the local community could enjoy huge portions of home-style cooking at a reasonable price. Today, we continue their mission at every Black Bear Diner across the country, as we passionately provide guests an outstanding experience. Our menu offers comfort food classics, and our entire menu is offered all day long. Whether you are craving pancakes at 8 pm ... read more
Location details
2865 Veterans Memorial Pkwy, St Charles, MO, 63303, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 6:00 a.m. to 9:00 p.m. | |
| Sun | 6:00 a.m. to 9:00 p.m. |
This is the second time in less than a month that my husband and I have had to wait over 15 minutes for a table, even though there were many open tables. AND both times it took over 30 minutes from the time we sat down to the time we received our food. While your food is excellent, your service is terrible! We weren’t the only people to complain as we heard others complain as well! And your dessert selection be the cashier only had three items, period.
Prices too high. Portions,too big. Pancakes toocthick
Was going to try dinner this evening. arrived about 6:45, was seated immediately. Left just after 7:00 because no one came to our table for anything at all. The manager thanked us on the way out though.
The food was just average. I had the chicken parmesan and I thought it was bland and a bit over cooked.
Extremely slow service. We asked to speak to a manager and were told there was a line to speak to him. Table next to us left after nobody acknowledged them. Food was cold when we finally got it. Very disappointed.
The lady who greeted us looked very unhappy. Took at least 45 minutes to get our food and it was cold so waiting again for one plate if food. The restaurant was cold and we weren’t the only table wearing coats The waiter Brandon was the only positive here. He was friendly and very accommodating. This was our first time here and probably our last
4 piece chicken dinner is $14.99. It was a leg, wing and 2 backs. This was the smallest pieces of chicken I’ve had at any restaurant and the most expensive.
My 2nd time to Black Bear. The first time I blamed it being new to the area. Tonight, there was no excuse. It took 20 minutes to get our drinks and that wasn't even from our waiter. Our waiter didn't take our order until after our drinks were delivered. Our meals came out after another 20 minutes. 5 people ordered, 4 meals came out. My "birthday meal" of eggs and a waffle took another 10 minutes to deliver!! The manager brought it and didn't even apologize or explain why it took longer. My husband got chicken and go... read more
It was our first time here. Took 15 mins for someone just to take our order. Sat for another 30 mins for them to tell us they were out of mashed potatoes. Very slow service. We had somewhere else to be so had to take our food to go. Very disappointed.
Frequently asked questions about Black Bear Diner St Charles
How is Black Bear Diner St Charles rated?
Black Bear Diner St Charles has a 4.2 star rating with 4,753 reviews.
When is Black Bear Diner St Charles open?
Black Bear Diner St Charles is open now. It will close at 9:00 p.m.