Black Bear Diner Yucca Valley

Helen G. 

on Yelp

a year ago

11/19/2024. Ok, this is 8 months after my last horrific visits to Black Bear in Yucca Valley and I was hopeful it had gotten better. WRONG! We got there a few minutes after 6pm and there was no one at the register, we weren't acknowledged by anyone, so we stepped further into the restaurant and were told by a waitress across the restaurant that someone would 'be there shortly.' When the young lady came to seat us, after delivering some drinks to a table, she said this way, we started to follow her, then were told to wait a ... read more

Sara R. 

on Yelp

a year ago

Ordered a hot open face turkey sandwich and it was disgusting. The turkey came cut up into tiny bite sized pieces and resembled dog food. When I informed the waiter that it's not supposed to look like that he did take it back though was upset with me. When I ordered something else after that was a simple side it took double the time to get it. I won't be back. 

Glen W. 

on Yelp

a year ago

This isn't an indictment of the Black Bear Diner chain, but rather feedback on our poor experience at the Yucca Valley location. On Saturday, October 12th at 7:30 AM, we visited this location. The diner was empty, and no staff was visible when we entered. Liz eventually seated us and brought coffee, but then disappeared for about 10 minutes. Throughout our time there, staff were frequently retreating to the back, leaving customers unattended. After a long wait, Liz finally took our order--Country Fried Steak for my friend ... read more

Nita M. 

on Yelp

a year ago

We pull up. The parking lot was empty. Another couple arrived alongside us. The restaurant inside was empty. It was very clean. The server was nice. I asked her to recommend something because I didn't know what to get. Everything looked amazing on the menu. I have been to another location in Las Vegas. That was delicious. This location needs attention!! It was between the Fish tacos and the beef stroganoff. I had the waitress choose for me and she picked the stroganoff, as the waitress was putting the stroganoff down. I saw ... read more

Dennys A. 

on Yelp

a year ago

I wanted to give this restaurant a try but oh my, Tables dont get cleaned, I made a reservation, arrived, got seated, and nobody came to take care of my family and I in over 25 minutes and even after, my wife requested five more minutes to order her food and they took again nearly 30 minutes, respectfully i wanted to give this restaurant the benefit of the doubt but im sorry this is unacceptable. Time management and good service out the door!!! Worst part is they weren't even packed, restaurant was almost empty!!! 

Amado P. 

on Yelp

a year ago

I gave it one star because it was the only way to leave a review. Went there for breakfast today around 8am and it was beyond mediocre. The food overall wasn't very good. And the service left a lot to be desired. The waitress took our order and that was the last time she came by the table. At the time there were only 3 tables occupied so we don't understand how she could be so busy. The hash browns were raw and oily. And the pancakes were not good. One was mostly raw, the dough was mostly not done. And the other was so stale... read more

Dale W. 

on Yelp

a year ago

The food tasted like it had been sitting in the kitchen all afternoon. I have been to The Black Bear in NV. and AZ. The food here needed to be better. The service was good. Ambiance--screaming kids. 

Valerie H. 

on Yelp

a year ago

We just ate at Black Bear and found it less than mediocre. Prime rib was mushy and seared on one side, so assuming it was sous vide prior, then reheated. "Jus" was like colored water. Also over marinated. Baked potato was dry and toppings were cheese (lost in the crack) and bacon (large clunky squares). The other dinner was Tri tip and mashed potatoes with gravy and onion rings Meat also over marinated and mushy textured. Mashed potatoes were better than baked, but still, all in all, everything was flavorless and uninspired.... read more

Ashley S. 

on Yelp

a year ago

I wish you could leave zero stars.One word to describe this place - unBEARable. Horrible service and a very rude waitress who behaved as if her poor service was somehow our fault. Two tables and some people waiting to just be acknowledged at the front left the place after being ignored for over 15 minutes. Look, if you're shortstaffed and things are taking longer, it's fine, but let people know instead of making them wait for ages to take their order, bring utensils, and get their food. Do not recommend whatsoever - go to... read more