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Black Bear Diner Yucca Valley
- Restaurants
- Yucca Valley, CA
About this business
Location details
57084 29 Palms HWY, Yucca Valley, CA, 92284, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 9:00 p.m. | |
| Tue | 6:00 a.m. to 9:00 p.m. | |
| Wed | 6:00 a.m. to 9:00 p.m. | |
| Thu | 6:00 a.m. to 9:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 9:00 p.m. |
First and last time at this restaurant. Service was absolutely horrendous, waitresses were incredibly rude and inattentive. They had the audacity to get frustrated with us when they were the ones messing up our order. Took over 25 minutes just to place our food order and then took an additional 45 to receive the food. Another lady from an adjacent table came to us asking how long we've been waiting because it had been 45 minutes since she had placed her order. The steak was over cooked and the canned green beans couldn't be ... read more
Business response:
Thanks for your feedback . We are sorry to hear your disappointment over your meal. We strive to serve great meals with great service and it sounds like we let you down. My manager would like to address this personally. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
Not first time here. Not first time getting turkey club sandwich.picture says it all what abjok
Business response:
Thank you for providing your feedback and letting us know about this issue, John. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. My manager would like to address this. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
Jessica was our server we ordered grits,coffee, and two of the bear platters i believe, my french toast was RAW! the eggs were horrible, my boyfriend got the biscuits and gravy biscuits were so dry. There was one server... she completely forgot the grits then brought them out after we were pretty much done and never got our coffee. 47$ on breakfast no thanks.
Business response:
Chloe S. , we're sorry to hear your experience at Black Bear Diner wasn't the best it could be. It's important to us to make sure every customer feels satisfied when they pay us a visit, and we'd like to address this directly. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
Horrible lack of staff. Never asked if I wanted dessert... and I DID! After that, I told the girl I was in a hurry and needed my check because she never brought it and told her how displeased I was. There wasn't even any customers in there, so there was no excuse
Business response:
We are sorry to hear about your disappointment regarding your recent visit. Your concerns will be addressed. My manager would like to address this personally. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
B Grade in window, worst meatloaf I have ever ate,nothing was good about the meal, I usually enjoy meatloaf at Black Bear, not this one.
Business response:
Mark , Thank you for the feedback. we're sorry to hear your experience at Black Bear Diner wasn't up to snuff. We work hard to make sure every guest is happy and satisfied. When that doesn't happen, we want to know about it! If you don't mind taking the time, please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
NOT worth it. The food was very, very bad, vegetable mushy, not edible. Overpriced worthless mess. Very little on the plate, mostly still all on the plate when we left. We won't be returning.
Business response:
Thanks for your feedback . We are sorry to hear your disappointment over your meal. We strive to serve great meals with great service and it sounds like we let you down. My manager would like to address this personally. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
Just relaying a friend's message from Facebook because I brag about Black Bear diner every so often on Facebook it's my favorite restaurant either in friendly or Las Vegas and Tucson. The Black Bear in YV has pretty good food, horribly slow service though. Gave me the wrong salad for my lunch and I patiently waited about an hour to get the taco salad I had ordered after they brought me a Cobb salad. Meanwhile, my guest had long been finished with their meal and had to wait while I ate mine. And there were only 3 other peo... read more
service was horrible! we were taking a vacation and the service was horrrible no water refills our food toook forever and was super cold and our waitress was not attentive until it was time to pay the bill. i heard other customers being upset as well. honestly horrible dont waste your time getting food here try another spot and save your money. dry food and horribel service
Business response:
We are sorry to hear about your disappointment regarding your recent visit. Your concerns will be addressed. My manager would like to address this personally. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
Update. Black Bear did respond to my first review. I followed up with the email and info they asked for. They HAVE NOT responded. So it is just an instant reply. Shameful.
Business response:
Juan P. , we're sorry to hear your experience at Black Bear Diner wasn't the best it could be. It's important to us to make sure every customer feels satisfied when they pay us a visit, and we'd like to address this directly. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
Frequently asked questions about Black Bear Diner Yucca Valley
How is Black Bear Diner Yucca Valley rated?
Black Bear Diner Yucca Valley has a 4.4 star rating with 1,331 reviews.
When is Black Bear Diner Yucca Valley open?
Black Bear Diner Yucca Valley is closed now. It will open at 6:00 a.m.