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27 Shurnhold Bath Rd, Melksham, ENG, SN12 8DD, United Kingdom
Get directionsThe staff and food were great. Overall the quality of care very good. The room was clean with plenty of storage and a good size. Pleasant surroundings with plenty of facilities.
Business response:
Thank you for your review. We are so glad that you enjoyed your stay and we hope that you are continuing with the great progress that you made whilst you were here.
During my sisters stay in Blenheim House Care Home (December 2024 - December 2025). We found that all staff were very kind and caring, nothing was too much trouble. My sister was very happy there.
Business response:
Thank you so much for your wonderful feedback.
Having visited Blenheim House regularly for six years, I confirm that currently it maintains a high standard in care and environment. All staff do their best to ensure residents' needs are met, which in some cases must be a test of patience. The staff turnover is not as frequent as in the past, this must benefit residents & Berkley. Section headed "facilities" is slightly marked down as I have no real experience of some to compare it with but ideally it should be between 'Good & excellent.'
Business response:
Thank you so much for you review, it has been a real pleasure to look after and care for your loved one. Please don't be a stranger.
Very well kept property. Reception always very welcoming, with all of the necessary security. Very easy log in/log out. All staff very friendly and helpful; always ask if we need any help with anything while we are visiting. All staff kind an caring when they attending to my sister-in-law. Their priority is to let the service user do what they want to do and assist as and when necessary. Excellent 80th birthday party provision - buffet in resident lounge followed by dancing, singing and music in the activities room with exce... read more
Business response:
Thank you for your kind words Angela. I remember attending the birthday party and the smile on the birthday girls face was a picture, heres to many more birthdays at Blenheim House.
My mother moved to Blenheim house initially on respite and then became a permanent resident, requiring full nursing care. Throughout her stay the nursing care she received was second to none both from a medical and personal perspective. She was treated with kindness, dignity and respect throughout her stay. The daily interactions with staff, lifted her with them having bespoke 1-1 times scheduled with her and when able, she loved the various activities, music events, visits from therapy horses to mention but a few that the e... read more
Business response:
Thank you so much for your lovely words. Your mother was a delight and we are so glad that she came here to live with us at Blenheim House. We all have incredibly fond memories of her and are so pleased that in her final months we were able to give you back the mother/daughter relationship you enjoyed. I have passed your lovely message onto the team.
All staff were only too willing to help and give very helpful advice Everything was done with a cheerful attitude and a laigh - a lovely atmosphere all round. Nothing was too much trouble. (Shall miss them all!)
Business response:
Thank you for such lovely feedback. We are so delighted that you enjoyed the time with us whilst you recovered after your spell in hospital. It was wonderful to see your progress and become well enough to return home. We look forward to welcoming you back to our social events in the coming months.
The care I recieved during my 3 weeks respite stay has been quite outstanding. All the staff have been thoughtful and considerate making my stay a happy one Thank you for getting me back on my feet.
Business response:
Thank you for choosing Blenheim House for your post hospital stay. We glad you felt so much better and ready to return home after your three weeks respite break with us. The team thoroughly enjoyed your company and stories. You were a wonderful guest and are welcome back any time you need us.
As part of our journey to deciding when to move into a care home my wife and I jointly experienced a period of respite care in Blenheim House. We thought the overall experience was excellent. The community atmosphere and family environment were immediately apparent as though transferred by osmosis from all the house walls. With residential status we were free to experience the full range of facilities and join in the varied and numerous daily wellbeing activities. All the staff members were caring, flexible and professional ... read more
Business response:
Thank you so much for taking the time to put your thoughts into words for us! We are delighted that you enjoyed your two week stay with us so much. You were wonderful guests and quickly became a big hit with all of us here at Blenheim House. We are looking forward to seeing you at our next Community Event and will be thrilled to welcome you both back when you are ready to live here with us permanently and have you as part of our Blenheim family.
I have been a resident at Blenheim House for a while now, however after a recent short stay in hospital I want to make the following statement. I was really welcomed 'home' and feel that my care has been good. I am supported to be as independent as I can and have made lots of new friends. A very varied programme of activities is offered to suit people. I have a ground floor room with a patio and spend time outside in the beautiful garden.
Business response:
We are so pleased to have you back 'home'. Its great for us all to see your recovery continuing and you were missed during your short hospital stay. Thank you for taking the time to let us know how much you enjoy life at Blenheim House and long may that continue.
Blenheim House Care Home has a 4.9 star rating with 215 reviews.
Blenheim House Care Home is open now. It is open 24/7.