Blenheim House Care Home

4.9

Assisted Living Facilities
Melksham, ENG

About this business

Wellness Assisted Living Facilities

Location details

27 Shurnhold Bath Rd, Melksham, ENG, SN12 8DD, United Kingdom

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4.9215 reviews

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H S

a year ago

My Mother was looked after at Blenheim house following Chemotherapy and a fall. The care she received was exemplary, not only was her medical needs taken care of but the team at Blenheim went above and beyond to make sure she was happy and comfortable, nothing was too much trouble. They welcomed family and friends when visiting with open arms and warm hospitality. My Mother has since returned to her home to live independently, without the care from the Blenheim House for three months, this would have been unthinkable. So tha... read more

Business response:

Thank you so much for your lovely words and review. We loved having Jean here with us and she was such a joy to care for. We were sorry to see her leave us but delighted with her recovery after being so terribly poorly and we wish her all the very best at home. She will always be welcome at Blenheim House.

Bryan C

a year ago

I was looked after well while I recovered from my knee replacement operation. The staff were available to help when I needed them. The food was marvelous. For me, the place was overly warm but I anticipated that by taking summer clothing with me!

Business response:

Thank you for your review. It was a pleasure to have you come and stay with us during your convalescence. I know how much you enjoyed the wonderful food. Please do take up our offer to come to lunch one day! We would love to see you. Trusting you are going from strength to strength.

Adrian M

a year ago

My mother and father arrived at Blenheim House Care Home during November last year and were immediately made to feel welcome and part of the family. My dad died soon afterwards and the staff couldn't have been more professional and caring. The staff seem, universally, to be enthusiastic and genuine in what they do and I know my mum is happy with all aspects of her residency, especially the food. As family visitors, we too are always made to feel welcome.

Business response:

Dear Adrian, thank you so much for your lovely review. We were delighted to welcome your mother and father and feel privileged to continue to care for your mother. She is very much part of our Blenheim House family and we hope that we have made the last few months a little easier for her. So pleased your wider family feel welcomed and it is always a pleasure to see you all.

B C

a year ago

Good following new hip 6th November 2024. Safe, comfortable, very good care and services. Would return if and when required.

Business response:

Thank you for your review, we are so glad you enjoyed your time with us.

Gail D

a year ago

My husband had excellent care throughout his time at Blenheim House Care Home. All staff, whatever their role, were kind, caring and respectful both to him and the family. Staff were always available to help in any way and we (family) were kept fully informed about everything. The home has a welcoming, friendly feel, we could visit at any time, lovely decor and gardens and good range of activities. Good example for all other homes.

E S

a year ago

My mum stayed at Blenheim House for two weeks respite to enable us to go on holiday. Right from the first encounter with the customer relations manager, he was friendly, reassuring and accommodating. All the staff were a credit to the care home and couldn't have been more friendly, caring and helpful. My mum was very content during her stay and thoroughly enjoyed the numerous activities, especially the singing. We will definitely approach Blenheim House when my mum needs future care. Many thanks to everyone working there.

Business response:

We are so pleased to have met your expectations of your mum's respite and glad that she had such a wonderful time during her stay with us. Respite stays at Blenheim House provide some much-needed breathing space for families when considering their options and we really look forward to seeing your Mum with us for her next stay!

D B

2 years ago

Well, where do I start? After viewing care homes in the local area, we came across Blenheim House Care Home and what a lucky find. My mother has Alzheimer's and safety and mental stimulation on a daily basis were a priority. We opted for two weeks of respite and Mum settled immediately. The staff are friendly, happy and exceed expectations, so we decided for her to stay permanently. We have a lovely welcome whenever we visit and our dog loves it too. Thank you, Blenheim!

Business response:

We are so pleased your mother enjoyed her respite stay with us and decided upon a permanent residency at Blenheim House. Thank you for taking the time to leave such a wonderful review with us, which I will also share with our teams. We look forward to your next visit and hopefully attending our upcoming Summer Garden Party!

Donna M

2 years ago

I can't speak highly enough of Blenheim House Care Home. From the admittance, Mum settled down straight away after 10 minutes of arriving, she was singing and dancing to the entertainment. It's honestly like a five-star hotel. Administration staff, food, activities and rooms are fantastic, there is always somebody on hand to assist Mum. The gardens are wonderful, beautifully maintained, the standard of cleanliness is next to none. Very happy overall and so is Mum, she's safe, relaxed, stimulated and cared for extremely well.

Business response:

Thank you for this wonderful review. We are so pleased you and your mother chose Blenheim House and it is wonderful to see her enjoying herself and settling in well. We look forward to seeing you on your next visit and enjoying our upcoming summer garden party!

Joanne B

2 years ago

I cannot praise the staff more at Blenheim House Care Home. Nothing has been too much trouble from the moment I got in touch with the customer relations manager to Mum becoming a resident. A very efficient process. Mum has settled well thanks to the dedicated staff who genuinely care for the residents. My mum is cared for with dignity and compassion. The activity programme is varied, fun and carefully planned. The facilities are beautiful, spotlessly clean and well-maintained. Blenheim House has such high standards, it's out... read more

Business response:

Thank you for this wonderful review of our home. We are so pleased that you found the journey from enquiry to admission so efficient, and that your mother continues to be so happy to receive our care and attention. I will share your comments with the rest of our team and we look forward to seeing you when you next visit.