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Blenheim House Care Home
- Assisted Living Facilities
- Melksham, ENG
About this business
Location details
27 Shurnhold Bath Rd, Melksham, ENG, SN12 8DD, United Kingdom
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Both my husband and I are delighted and most grateful for the happy, caring and safe environment provided at Blenheim. The staff - every single one of them - are exceptional - always a smile, nothing is too much trouble and their patience is unending. We are lucky to be part of the Blenheim family.
Business response:
Thank you for your review and we are delighted that you are so happy at Blenheim House. We feel very privileged as a home when we are chose by a family to take care of their loved ones and we look forward to caring and creating many wonderful memories here with you.
Since I became a resident at Blenheim House last November I have been very happy with the service I receive. The staff are helpful, efficient & cheerful and there is an interesting programme of activities. My husband was here for a year before he died and as I said at his funeral, we were both very grateful for the love & care we received then.
Business response:
Thank you for taking the time to write such a touching review. We love having you living here as part of our Blenheim House family and are delighted you got to spend such happy times with your husband whilst he was a resident here too.
Flawless and exceeding my expectations. From my first contact with the CRM to discuss the possibility of mum moving here - she immediately put my mind at ease with her professional and kind manner. The carer team are just wonderful - each and everyone of them is so kind, caring, patient and it is very clear they love their job, the residents and their colleagues. This culture appears very strong and seems to be a results of the team spirit and team leadership. Also huge praise to the head chef.
Business response:
From everyone at Blenheim House, Thank you! I am delighted that your experience moving Mum in has been so positive. She is a delight to have as a resident, has settled in so well and is thriving with her new found confidence and independence and also the friends she has made since arriving.
As a family, we feel peace of mind that our dear mother is being cared for night and day with upmost care and dignity, with her needs catered for continuously. The team of carers and entertainment, hairdresser are so friendly and welcoming.
Business response:
We are delighted that you feel so welcome here and that you find a warm and friendly atmosphere at Blenheim House. It is our pleasure and privilege to look after your Mum and we thank you for your lovely words.
A kindly gentle atmosphere for most of the time. I am made to feel special - cared for. All the carers are kind and gentle - there are several outstanding ones whom I will be sad to say goodbye to when the time comes. I think one member of staff, in particular, looks very tired at times - so we must care for him while we can. The brilliant leader in every way - kind, considerate, gentle; we are so fortunate to have his wisdom with us nearly everyday. He is so wise - so caring - so strong; I have learned many things from him ... read more
Business response:
Thank you so much for your lovely words. We thoroughly enjoyed having you here with us for your respite stay and we hope you continue to enjoy time with family back at home.
My Mother was looked after at Blenheim house following Chemotherapy and a fall. The care she received was exemplary, not only was her medical needs taken care of but the team at Blenheim went above and beyond to make sure she was happy and comfortable, nothing was too much trouble. They welcomed family and friends when visiting with open arms and warm hospitality. My Mother has since returned to her home to live independently, without the care from the Blenheim House for three months, this would have been unthinkable. So tha... read more
Business response:
Thank you so much for your lovely words and review. We loved having Jean here with us and she was such a joy to care for. We were sorry to see her leave us but delighted with her recovery after being so terribly poorly and we wish her all the very best at home. She will always be welcome at Blenheim House.
I was looked after well while I recovered from my knee replacement operation. The staff were available to help when I needed them. The food was marvelous. For me, the place was overly warm but I anticipated that by taking summer clothing with me!
Business response:
Thank you for your review. It was a pleasure to have you come and stay with us during your convalescence. I know how much you enjoyed the wonderful food. Please do take up our offer to come to lunch one day! We would love to see you. Trusting you are going from strength to strength.
My mother and father arrived at Blenheim House Care Home during November last year and were immediately made to feel welcome and part of the family. My dad died soon afterwards and the staff couldn't have been more professional and caring. The staff seem, universally, to be enthusiastic and genuine in what they do and I know my mum is happy with all aspects of her residency, especially the food. As family visitors, we too are always made to feel welcome.
Business response:
Dear Adrian, thank you so much for your lovely review. We were delighted to welcome your mother and father and feel privileged to continue to care for your mother. She is very much part of our Blenheim House family and we hope that we have made the last few months a little easier for her. So pleased your wider family feel welcomed and it is always a pleasure to see you all.
Good following new hip 6th November 2024. Safe, comfortable, very good care and services. Would return if and when required.
Business response:
Thank you for your review, we are so glad you enjoyed your time with us.
Frequently asked questions about Blenheim House Care Home
How is Blenheim House Care Home rated?
Blenheim House Care Home has a 4.9 star rating with 211 reviews.
When is Blenheim House Care Home open?
Blenheim House Care Home is open now. It is open 24/7.