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Google-Gemini 2.0-AI Mode

Gemini 2.0 is here: Google debuts smarter AI Overviews & new AI Mode

6 min read

Last Updated Mar 28, 2025

A woman using a laptop next to screenshots of an AI chatbot interacting with a customer.

Revolutionizing customer engagement: Why marketers need AI chatbots now

8 min read

Last Updated Mar 6, 2025

AI is helping businesses in storage reputation management.

AI in storage management: Transforming multi-location operations with GenAI

10 min read

Last Updated Dec 16, 2024

A doctor looking at a laptop next to a smartphone screen with HIPAA written on it.

HIPAA compliance: A collective journey, not a magic button

6 min read

Last Updated Sep 11, 2024

Badges of various G2 2024 awards won by Birdeye.

Birdeye sweeps G2 Crowd Summer 2024 reports, secures 97 #1 rankings and 219 badges

6 min read

Last Updated Jan 30, 2025

[Feature image] 100+ Customer experience quotes that will make your customers smile.

108+ Customer experience quotes to see your business through customers’ eyes

23 min read

Last Updated Jun 6, 2024

Image showing an example of secure text messaging for healthcare brands

HIPAA solved: Unlocking secrets to secure text messaging in healthcare

8 min read

Last Updated Jun 5, 2024

How to be “The One” for customers: New survey reveals the secrets

7 min read

Last Updated Jun 6, 2024

This image shows business call forwarding in action

How business call forwarding transforms customer service

10 min read

Last Updated Mar 1, 2024