How to use chatbots for converting leads on autopilot [INFOGRAPHIC]

Sergio Garcia

2 min read Last Updated Sep 29, 2021

“Be where your customers are” is more than just a basic principle of marketing. It is the foundation of effective marketing, delivering a quality customer experience, and establishing a competitive differentiator. 

Consumers have a wide array of channels to choose from when engaging with businesses. But, chat is one of the leading channels for attracting new customers. 69% of shoppers in the US demand chat features from a business.

However, this communication channel has a big issue: live chat is difficult to scale. When you reach a certain volume, one-to-one communication becomes too expensive. That’s why more and more businesses are investing in chatbots – more than 80% of businesses plan to implement chatbots for converting leads this year. 

Chatbots represent a huge opportunity for you to leapfrog your competitors, with minimal investment. They provide a conversational way for you to convert website traffic into sales-qualified leads while offering support 24/7. 

Let’s dive into 8 best practices that you can start using today to convert more leads with chatbots.

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Get started with Robin: Birdeye’s chatbot for converting leads

Chatbot converting leads

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