Blue World Pools, Inc

Marvin M 

on BBB

4 years ago

Very satisfied delivered on everything as promised. The contractor that they used to install the pool was knowledgeable and professional. 

Sarah L 

on BBB

a month ago

Bought a pool many years ago from them. It was a salt water pool and all the parts were supposed to be salt water safe. Within 6 months the ionizer went out, which they said was normal. Bought a cheap one from ******* that lasted me 2 pools and 4 years. Within 18 months the top started to rust and fall into the pool. My son cut his foot on a piece that we missed. I called them about it and they said there was nothing they would do and that their pool tops would not hold up to salt water. Even though they sold me a saltwater ... read more

Angele C 

on BBB

2 months ago

Do not buy a pool from Blue World Pools! They have unfair business practices and they don't care about their customers. First, make sure you want the pool before you sign the contract! Once you sign it, you cannot cancel. They say there is a 3-day cancellation policy. However what they don't tell you is it has to be mailed to them in ******* or they won't accept it. Next to impossible to do! I tried to explain why I can't buy the pool but they didn't care. I was hung up on had people cuss and swear and the finance manager wa... read more

Melanie B 

on BBB

3 months ago

Worst experience all of the parts didn't vome wiht the pool. The liner tore and the ladder broke. 

Kenneth H 

on BBB

5 months ago

I was inquiring about their services and felt they were asking for personal information they did not need, and I was pressured into scheduling an appointment to have my property surveyed to install a pool. When I tried to call to cancel them from coming to my house, they kept putting me on hold for long periods of time and never answering. I still have not been able get them to cancel my appointment and they are wanting to charge me $75.00 if they come out to my house. 

Jonathan w 

on BBB

7 months ago

No star if it's possible ,the customer service is the worst I've ever dealt with ,everyone has attitudes ,the interest is super high ,they don't provide a copy of your payments or a statement and if you ask for one they give you the run around ,leave you on hold for 30+ min they don't report to any credit bureau so basically you have a high dollar investment that's help your credit if that matters to you .the warranty don't exist they charge you up to 400 or more just to have someone come out and do maintenance,the staff is ... read more

Cynthia M 

on BBB

7 months ago

When they sold us the pool they said our liner had a full warranty on it. So 1 year later I. Replacing my pool liner cause they didn't put clean sand down so the rocks put wholes in it. They finance ppl are very rude and they wonder why we get rude back. They do not send monthly statements out. I asked for the balance that was left and she asked if I had a high credit card to pay it off . Do not buy a pool from these ppl they are a bunch of liars and they rip ppl off. My pool with interest cost me ********* . I got it in Apr... read more

Shawn H 

on BBB

9 months ago

Weve had nothing but problems from day 1. The interest rate is ridiculous on top of that. The liner had ti be replaced, pipes under pool, the cover has been replaced 3x. All under 2 years of having pool. All due to faulty *********************** Calling in I seem to always get a Dakota, take to you as though she is a mother about to strike a child. Says she has no manager refuses to answer any questions or get you the correct person. I would not recommend this product or company. 

Sharon D 

on BBB

11 months ago

I had to rate a star but NO STAR should ever be given. This company should be shut down. No one should ever buy a pool from this company. They will over charge, delay setup and should be listed as scammers.