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Bluebird Care Edinburgh
- Home Health Care
- Edinburgh
About this business
Location details
Unit 31, Castlebrae Business Centre, 40 Peffer Place, Edinburgh, EH16 4BB, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 2:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Wonderful carers who always start with a big smile. Positive attitudes and an unhurried manner add to their professionalism. I cannot express the happiness that I feel knowing my Dad has this care when the family are not around.
Business response:
Comments such as these are what makes our jobs so worthwhile, thank you so much. It's a pleasure and an honour to look after your father, and all the staff involved in his care thoroughly enjoy the time they spend with him.
Our carers are professional, efficient, caring and helpful to the highest level and essential to our well-being.
Business response:
Thank you very much for your kind review; I will pass on your positive comments to the staff involved.
All the carers are efficient, friendly and kind.
Home care of a very high standard is being provided. The staff are skilled, flexible and attentive. They are backed by very efficient administration which keeps us well informed of changes to the staff rota, times of attendance and on-going costs. Altogether a first-class service.
Business response:
Thank you so much for your kind words. This is greatly appreciated and shared with all staff involved with your service.
I have had the service of the Bluebird carers for 3 1/2 years. I appreciate the reliability of the service and have recommended the service to my sister in law.
Business response:
It's our honour to be able to help Helen, thank you for your review of our service. If there is anything we could do to improve, I would be delighted to hear your thoughts.
My brother has been cared for by Bluebird for approximately five years. Excellent communication with staff and office re his welfare. Unlike other care providers he had, Bluebird works with teams of carers and only occasionally is a new carer substituted in an emergency as continuity is vital for his severe condition. Carers provide thoughtful extras, e.g. helping out in their own time bringing in shopping. As judged by me, with my brother's input.
Business response:
Thank you for taking the time to complete our review form Shona. Clearly, we could do a bit better in some areas to reach that excellent (5) in your eyes and we would welcome the opportunity to chat with you about this at the next care review. Your comments mean so much to the team who care for your brother, and we will ensure these are passed to them.
My mother has been under the care of Bluebird Care for 8 years. The care afforded her over this period has been excellent.
Business response:
Thank you very much for your review and kind words. This not only means a lot to the team who care for your mother but to the back office staff, who work hard to ensure we get things just right for her.
Bluebird came into our lives at a very difficult time when my mother was very poorly after a fall and diagnosis of vascular dementia. We needed support quickly and efficiently and from my initial contact with the manager, to initial assessment and implementation, the staff have been sensitive and very supportive. The carer visits for 6 hours every Thursday to let my dad go walking with his pal. Mum and her carer have visited art galleries and botanical gardens which my mum loves. She is imaginative and varied in her sociali... read more
Business response:
Thank you so much for your kind review. We are all so pleased that both your parents are enjoying and benefiting from their visits with us. This makes what we do so satisfying and worthwhile!
Extremely pleased with Bluebird Care. My very first phone call months ago went well, as the manager took plenty of time to explain the service and get to know my needs. There was no pressure to sign up, just a genuine willingness to be of service. We had a few follow-up phone calls so I could take my time thinking this decision through, and what I needed exactly. They mailed a very informative brochure and when I was ready, a lovely representative came to my home and went through the paperwork with me. The caregivers they se... read more
Business response:
Thank you so much for your very kind review, we are all extremely humbled by your comments.
Frequently asked questions about Bluebird Care Edinburgh
How is Bluebird Care Edinburgh rated?
Bluebird Care Edinburgh has a 4.7 star rating with 112 reviews.
When is Bluebird Care Edinburgh open?
Bluebird Care Edinburgh is closed now. It will open on Monday at 8:30 a.m.