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Bluebird Care New Forest
- Home Health Care
- Lymington
About this business
Location details
54 High St, Lymington, SO41 9AJ, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The staff & carers are all so friendly & helpful. They are kind and often go the extra mile to help & support their client. Efficient & caring, I can't sing their praises enough.
Business response:
Thank you so much for your wonderful feedback. We're delighted to hear that you've found our staff and carers to be friendly, kind, and supportive. Going the extra mile for our customers is something we truly believe in, and it's heartening to know this has made a difference for you. Your kind words mean a lot to our whole team.
All care personnel turned up on time, and carried to any requests. The management dealt with an unexpected situation, requiring a change to the planned visits in an efficient and speedy manor. Generally a very satisfactory service.
My experience of Bluebird Care has been nothing but five-star from the start and I fully recommend them to anyone looking for care and support for elderly relatives in their own home. The initial meeting to discuss my parents' needs quickly established what was suitable and was conducted in a manner that gave them confidence in what was going to happen. Perhaps the best aspect of the care has been the ability to deal with changes required at short notice - emergency care swung into action, with my father going into hospital.... read more
Business response:
What great feedback. We are so pleased that you have found support from our team who do go beyond the call of duty to smooth the care journey.
This month especially, extra care was needed for Dad as I had a surgical procedure and was told to rest for a week at least. Carers covered the important hours of care for Dad and made it possible for me to stay in bed for some of the morning which was brilliant. The carers, on the whole, are very efficient and kind and enable Dad to stay in his home which is so important for his emotional well-being. Thank you Bluebird Care for all that you do.
Business response:
We are so pleased to have been of great support to you and your family. Thank you for your kind review.
I was very pleased with the excellent daycare I received from the carers after coming out of hospital. With their care and attention, I was able to regain self-confidence and independence much sooner than I expected. The appointed times were kept and I was impressed that l was notified beforehand when there was likely to be a delay. Good service all round.
Business response:
Thank you for your kind words, we hope you will recover from your hospital stay.
My 99-year-old mother was not able to attend my daughter's wedding in person in July due to restricted mobility. Employees at Bluebird Care were excellent in enabling my mum to watch the service live-streamed at the office. They went out of their way to make the occasion special and I was very grateful for their care and kindness.
Business response:
It was a pleasure to have your mother in the office and show her the live stream of your daughter's wedding. It was the least we could do for your family.
I very much enjoy having Bluebird Care carers visit me every morning. I need to see and chat with someone every day. My priority is companionship, however, my daughter and son appreciate the practical work they do and Bluebird visits stop the family worrying about me. Having Bluebird carers enables me to stay in my own home and to garden. I would give up if I had to move into a residential home. There was only one Bluebird carer to whom I did not want to listen to so much and she was tactfully taken off my rota. Thank you ve... read more
Business response:
Home care is extremely personal and accepting different people in one house is not easy. I am pleased to see our teams really listening to your preferences and that makes a difference. Thank you for your kind comments as it is pleasing to see you feel you can stay in the comfort of your own home.
So far so good! Since my father's care plan started in early January, they have been reliable and punctual. The carers have been friendly and have made a noticeable difference to the cleanliness and tidiness of the property. It is reassuring to know that another pair of eyes is able to check on Dad's well-being each day.
Business response:
Thank you for your kind review. It is always a challenge to see whether one will accept a stranger in their house. But I am pleased to read that the impact of having regular care is making a difference.
All is value for money.
Business response:
Thank you for the feedback. Feedback is important to us to ensure our high-quality of care.
Frequently asked questions about Bluebird Care New Forest
How is Bluebird Care New Forest rated?
Bluebird Care New Forest has a 4.5 star rating with 64 reviews.
When is Bluebird Care New Forest open?
Bluebird Care New Forest is open now. It will close at 5:00 p.m.