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Bluebird Care Northumberland South
- Home Health Care
- Cramlington
About this business
Location details
Unit 30, Apex Business Village, Annitsford, Cramlington, NE23 7BF, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My mum who was against having carers in her home has thrived in her own home for the past 18 months. She has built up a rapport with her carers who are the same each visit, which is important as they can recognize abnormal behaviour and report it. One of her regular carers noted her light on late at night knowing this was unusual she went in to check on my mum who was confused about the time. That is dedication. I appreciate the support provided by this company so my mum can stay in her own home where she wants to be.
Business response:
Thanks for you review Sue. It was great for our carer to have popped in to check on her in her own time while passing through. I have passed on your appreciation and review to her.
I find Bluebird Care very organised, efficient and effective. Bluebird carers are always on time, happy, positive and briefed on care requirements. I really appreciate the visits by the same carers who have established a lovely safe relationship with my mam who has dementia. They fully understand her personality and personal challenges and adapt their interactions accordingly. I have recommended Bluebird to friends for their families who have also been pleased.
Business response:
Thanks for your review Paula. It is really appreciated and are very grateful that you have recommended us to other.
Favourable so far. Carer is always reliable, friendly and on-time.
I have two excellent carers. It has been very expensive for me since the road has been closed. Thank you very much for the biscuits
Management and the whole Bluebird team have provided us with exceptional care. Both in the physical and emotional care of our special person, but supporting the wider family as a whole. We have had several emergency situations where we have been able to reach out to the team and care has always available and given with such warmth and reassurance. All of the carers that have helped our family truly care for our special person and seem invested in their overall wellbeing. They are clearly skilled in what they do and are very ... read more
Business response:
Thanks for the review! We're always here to help and we will make sure to pass the kind words onto our team
I've used Bluebird Care for my father and we have had excellent service from there care team. We have had great communication from the office, excellent continuity of care provided, and all tasks have been completed to a high standard. I have no hesitation in recommending this company to anyone needing care.
Business response:
Appreciate the lovely review Ian, will make sure to pass on the kind words onto our team
We have been so delighted with Bluebird - in every respect. they have surpassed our expectations. The carers are all super, so cheerful and supportive, whatever the task in hand, and the manager manages everything so efficiently. My dad didn't want carers but it was a necessity. Now he says 'what a lovely group of people they are', and he looks forward to them coming. Bluebird have been brilliant for my dad, I can't recommend them highly enough.
Business response:
Thanks so much for the 5 star review Caroline! We are glad your dad is happy with his care he receives
Have appreciated all the carers I have had and the help from all the staff. Alway helpful & with a sense of humour. My special ones are two carers, in particular, I would be lost without them, the office are always very helpful too. Please let me know when your next charity run is cos I'd like to support it.
Business response:
Thanks so much for the lovely review we will make sure to pass the kind words onto your carers and the office staff
Following an accident I have found my Bluebird Care visits most helpful. For 8 weeks my regular carer assisted with tasks my temporary disability prevented me from doing. She did a great job providing support and encouragement at this difficult time. Since then she has offered cheerful companionship as I returned to "normal". Another impressive aspect of Bluebird is the way changes to regular care arrangements are handled. Communication is always friendly and efficient.
Business response:
Thanks for the review John! Glad to see the care we provide is helping you get back to your normal day to day activities
Frequently asked questions about Bluebird Care Northumberland South
How is Bluebird Care Northumberland South rated?
Bluebird Care Northumberland South has a 4.7 star rating with 112 reviews.
When is Bluebird Care Northumberland South open?
Bluebird Care Northumberland South is closed now. It will open tomorrow at 8:30 a.m.