Bluebird Care Northumberland South

4.7

Home Health Care
Cramlington

About this business

Healthcare Home Health Care

Location details

Unit 30, Apex Business Village, Annitsford, Cramlington, NE23 7BF, United Kingdom

Get directions

Weekday	Schedule	Status
Mon	8:30 a.m. to 5:00 p.m.
Tue	8:30 a.m. to 5:00 p.m.
Wed	8:30 a.m. to 5:00 p.m.
Thu	8:30 a.m. to 5:00 p.m.
Fri	8:30 a.m. to 5:00 p.m.
Sat	Closed
Sun	Closed

4.7114 reviews

Select a rating

Christina F

3 years ago

I've no complaints at all. Every member of staff who has been in my property has gone above their duty in many ways. Nothing is a bother to them.

Business response:

Thanks so much for the kind words Christina, it is greatly appreciated.

Clare Darley T

3 years ago

The care and support our “Bluebird girls” provide is life-changing. Care is wholly client-centric. During enabling time Mam chooses what she does and where she goes, she chooses her own meals each day allowing Mam to maintain her independence. They ensure she takes her medication, is fed, watered and safe in her own home. There are never any surprise visitors for Mam, she met the team before they started and any new team members come with someone Mam already knows first, which is really important as Mam suffers with Vascular... read more

Business response:

Hi Clare, thanks so much for taking the time on leaving us such a glowing review. We will make sure to pass this review on to the carers that visit Mum.

D R

3 years ago

Having used Bluebird Care previously, they were first choice when we needed respite cover so we could go on holiday. All agreed really quickly. Rang me before I went on holiday to confirm requirements. Everything went smoothly and they attended daily for washing and dressing. Would definitely recommend to others. Staff really friendly and supportive.

Business response:

Thanks for the lovely review, much appreciated.

Sara B

3 years ago

Excellent care provider; friendly, helpful staff and management. My mum is very happy to be a client of Bluebird and their service provides me with reassurance that my mum's needs are being met. On the occasions that I have needed to speak to the manager, she has always been 100% helpful and gone out of her way to best incorporate whatever the request has been. Five stars from myself, my husband and my mum too.

Business response:

Thanks so much for this lovely review, it is greatly appreciated.

Beverley S

3 years ago

I would just like to say Bluebird Care are so helpful, understanding and all the carers are very caring and supportive. My Mam really looks forward to her calls from you all. Excellent service from you all, well done.

Business response:

Hello, thanks for taking the time on giving us such a great review. Many thanks.

Kenneth O

4 years ago

Your care management and friendly approach is 2nd to none. Highly recommend.

Business response:

Thanks for your 5-star review, Kenneth. I’m glad to see you are very pleased with the service that we provide.

Patricia D

4 years ago

Very helpful, caring staff.

H C

4 years ago

My father died recently and our Bluebird carers (2 in particular) couldn't have done more to comfort and care for my mother. She is disabled and not able to walk so rarely leaves the flat where she lives. Their care and support mean everything to her during this difficult time. As well as the carers who are wonderful I'd also like to make a shout out to their manager who is always available to help and to help solve problems where she can.

Business response:

Thank you for the amazing review. Our team takes pride in providing an excellent customer experience and keeping people safe and happy in their home and we're glad you feel we do this well!

I C

4 years ago

The main carers are absolutely wonderful, words cannot do justice to their care, professionalism and the extremely high standards they always work to. All the other cares who care for my mum have also been very good. Bluebird carers have literally been a lifesaver.

Business response:

Hi, we love receiving a high rating, and appreciate your positive review! I will pass your positive comments on to the staff involved If we can be any help in the future let us know.