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Bluebird Care Northumberland South
- Home Health Care
- Cramlington
About this business
Location details
Unit 30, Apex Business Village, Annitsford, Cramlington, NE23 7BF, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Having used Bluebird Care previously, they were first choice when we needed respite cover so we could go on holiday. All agreed really quickly. Rang me before I went on holiday to confirm requirements. Everything went smoothly and they attended daily for washing and dressing. Would definitely recommend to others. Staff really friendly and supportive.
Business response:
Thanks for the lovely review, much appreciated.
Excellent care provider; friendly, helpful staff and management. My mum is very happy to be a client of Bluebird and their service provides me with reassurance that my mum's needs are being met. On the occasions that I have needed to speak to the manager, she has always been 100% helpful and gone out of her way to best incorporate whatever the request has been. Five stars from myself, my husband and my mum too.
Business response:
Thanks so much for this lovely review, it is greatly appreciated.
I would just like to say Bluebird Care are so helpful, understanding and all the carers are very caring and supportive. My Mam really looks forward to her calls from you all. Excellent service from you all, well done.
Business response:
Hello, thanks for taking the time on giving us such a great review. Many thanks.
Your care management and friendly approach is 2nd to none. Highly recommend.
Business response:
Thanks for your 5-star review, Kenneth. I’m glad to see you are very pleased with the service that we provide.
Very helpful, caring staff.
My father died recently and our Bluebird carers (2 in particular) couldn't have done more to comfort and care for my mother. She is disabled and not able to walk so rarely leaves the flat where she lives. Their care and support mean everything to her during this difficult time. As well as the carers who are wonderful I'd also like to make a shout out to their manager who is always available to help and to help solve problems where she can.
Business response:
Thank you for the amazing review. Our team takes pride in providing an excellent customer experience and keeping people safe and happy in their home and we're glad you feel we do this well!
The main carers are absolutely wonderful, words cannot do justice to their care, professionalism and the extremely high standards they always work to. All the other cares who care for my mum have also been very good. Bluebird carers have literally been a lifesaver.
Business response:
Hi, we love receiving a high rating, and appreciate your positive review! I will pass your positive comments on to the staff involved If we can be any help in the future let us know.
I find all aspects of my care very adequate. The staff and management are very accommodating. A little more flexibility in some areas would be appreciated e.g letter posting. I find both staff and management obliging and flexible within the agreed terms.
Business response:
Hello, we appreciate your positive rating! Please don't hesitate to give us a call if there's anything else we can do for you!
The staff are friendly and efficient.
Business response:
Hello, we appreciate your positive rating! Please don't hesitate to give us a call if there's anything else we can do for you! If we can be of any help in the future let us know.
Frequently asked questions about Bluebird Care Northumberland South
How is Bluebird Care Northumberland South rated?
Bluebird Care Northumberland South has a 4.7 star rating with 112 reviews.
When is Bluebird Care Northumberland South open?
Bluebird Care Northumberland South is closed now. It will open at 8:30 a.m.