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45550 Dequindre Rd, Shelby Township, MI, 48317, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
The service Richard Bell provided was above and beyond our expectations. Richard goes out of his way to ensure his customers are satisfied. We also worked with Matthew Vazana to select our new 4 series. The dealership is by far the most professional, knowledgeable and courteous we've experienced. Everything went very smoothly. We're looking forward to more of Richard's tutorial of our vehicle. We are extremely happy with our experience.
This is my second time to purchase a vehicle from Erick Grabruck. First time was about one and half year ago for my wife's X3 and this time is for my X5. Because I had very good experience and satisfaction from him, I come back to him. His way of handling customer is perfect and professional. I always feel comfortableness. So thanks Erick again !
I bought my BMW at Rochester BMW. My Sales consultant was Brad Paris. I found my experience dealing with Brad very pleasant. He was very helpful and knowledgable. I came back several times to the dealership with questions before I decided on my purchase and each time Brad was patient and answered all my questions. I would not hesitate recommending Brad or BMW Rochester to any of my family or friends interesting in purchasing a BMW. Zef Lulgjuraj
I happy with choices to purchase this car excellent service and my client advisor Sami Naoum was great. The dealership is close to our life style.
I had the best experience dealing with Sammi Naoum he helped me patiently & was very pleasing to do Busnies with .. I recomand him & the BMW dealership of Rochester to anyone who ask for true & honest Busnies for getting a used or new car ... A++++++++++ Thx Sammi .
Stopped in to test drive the X3 when shopping for our new luxury crossover. Richard Bell stood out amongst your competitors in terms of friendliness & product knowledge. Unfortunately, the Volvo XC60 R Line V6 just meet more of our of requirements & expectations at the $50,000 price point. However, due to our experience with Richard, we will definitely consider BMW again.
Business response:
Thank you very much for the kind words and consideration of the BMW brand and our dealership. We appreciate the opportunity to present the X3 and the BMW value proposition to you. Congratulations and best wishes on your Volvo purchase, we look forward to seeing you in the future.
WOW...today's ultimate driving machine, is also the ultimate command center of information and technology. Thanks to Richard Bell, he made delivery of my parents (in their 70s) X3 extremely easy. Richard has tons of energy...not to mention tons of patience! Teaching my Mother how to set up hands free phone, favorite stations, navigation, not to mention "push button" park...was remarkable. Richard is a genuine person and a real class act.
I contacted Richard Bell who dealt with my parents on their purchase and he went above and beyond to help with my purchase and to help me stay within my budget.
I built my BMW online, submitted a request for quote, and immediately received a response from BMW of Rochester Hills. Maryanne, Matthew, Richard and Mike made the remainder of the purchasing experience enjoyable! This is my first BMW from this dealership and it won't be my last.
BMW has a 4.7 star rating with 2,815 reviews.
BMW is closed now. It will open at 9:00 a.m.