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BMW
- Automotive
- Shelby Township, MI
About this business
Location details
45550 Dequindre Rd, Shelby Township, MI, 48317, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I appreciate Maryanne's respect for my crazy schedule, and limiting calls to my cell phone as requested. She kept me posted on the status of the vehicle I was interested in - though it took several days for me to come in for a test drive. Erick greeted me by name when I walked in the door and was more interested in answering my questions than "selling" me a car. I had shopped for several months before finding the vehicle I wanted at a price I could afford. I'm really enjoying my 2012 Ford Edge Limited Edition with all the be... read more
My 2003 BMW 525i had 200,000 miles, so I needed to replace it rather quickly. Erick Grabruck located a 2015 X1 with the exact options that I requested at a nearby dealership and had it ready for me in a few days. It was an excellent experience and I would recommend Erick to anyone interested in a certified or a new BMW.
From start to finish, my experience with BMW of Rochester Hills was top notch. I was 9 months pregnant with my first child and Matthew went out of his way by bringing in my infant carrier and installing it in 2 different cars so I could determine which model best suited me. Richard worked quickly to complete my sale the same day I decided and took extra time explaining my vehicle's features, even after the dealership closed. If I had a question or concern, Richard was only a text away. When I had an issue with my hatch, both... read more
This was my third purchase from Erick Grabruck and BMW Rochester Hills. I've never experienced anything less than exceptional service and guidance with purchase, delivery and service of my vehicles.
Pre-owned purchases are not treated as afterthoughts here. I've purchased new, and I've purchased used. First class customer service either way. Frank Sands and the rest of the team delivered another great vehicle, along with another satisfying BMW experience. Thanks!
It was my second time buying experience from BMW Rochester Hills. Sammi Naoum was of great help. He took care of me for my first BMW. Once again he helped me guide to the vehicle that fit my budget with options that I wanted in 528xi. I am now enjoying a newer BMW that I wanted for almost a year.
My experience at the BMW of Rochester Hills exceeded my expectations. I was purchasing a vehicle on my own for the first time, but thankfully Sammi Naoum & the team at BMW Rochester were very welcoming, helped answer any questions I had, and eased my mind. Enjoying my car now, thank you!!!
I was very impressed with the BMW of Rochester Hills dealership! My experience from start to finish was nothing short of top notch, thanks to Scott Magyar! He was extremely helpful, patient and truly a pleasure to work with. This is my first BMW and I have to say that the customer service experience was tremendous! They have a way of making you feel like family instead of just another customer. If you are looking for a great car, definitely take the time to give him a call! You'll be glad you did!! Loving my BMW 335i xdrive!... read more
Sammi Naoum took great care of me while I was in town. He got me in a new car that ended up being perfect for me, I am satisfied.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 2,815 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.