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BMW

4.7

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Location details

45550 Dequindre Rd, Shelby Township, MI, 48317, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 4:00 p.m.
SunClosed
4.72,815 reviews
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jprezzato's profile image
jprezzato 
11 years ago

I was so happy with the sales and service I received at BMW of Rochester Hills, I leased my second car from them in less than a year. Sammi Naoum, my client adviser,found the car that I wanted and the deal was signed very quickly. Highly recommend the sales team here- they aim to please their customers. 

CustomerSJS's profile image
CustomerSJS 
11 years ago

Brad Paris at BMW of Rochester Hills is an excellent Sales Advisor. Not only did he exceed my expectations with his value of my business, responsiveness, courtesy, honesty and integrity, as well as product knowledge and expertise, but his particular attention to my specific needs as a first-time buyer have been truly phenomenal. I will never forget how exciting it was to find out that a BMW could be within my price range and I will always be grateful for Brad's assistance with helping me successfully lease a vehicle on my ow... read more

Business response:

Thank you for your review and kind words regarding your experience here. We are happy to have Brad on our team and very fortunate to have you as a satisfied customer. Thank you for your purchase and welcome to our BMW family. 

connieomalley01's profile image
connieomalley01 
11 years ago

Can't say enough about the customer service at this dealership. From the time I purchased my car to the first service that I received. Everyone is exceptional from the minute you enter. They take time to explain things - offer suggestions and most of all treat you with respect and courtesy at all times. I felt like I was the only one there to work with the team. Very smooth process - I would certainly recommend BMW of Rochester Hills! Clarkston Buyer 

Monka77's profile image
Monka77 
11 years ago

The customer service provided by Richard Bell and as well as all other BMW of Rochester Hills staff was first class from the very first encounter. From helping to decide which car to go with, through the ordering process and getting the best options, to the day of pick up, everyone at the dealership exceeded my expectations. What is more, I absolutely love my car. I would highly recommend this dealership, one will be very happy with what they have to offer. 

benniechoice's profile image
benniechoice 
11 years ago

Great customer service, Richard Bell was very genuine in how he made me feel as a customer and a person. Very professional, very knowledgeable about BMW's products and then some. Everyone that I came in contact with at that dealership was very friendly and helpful. 

Ckissel123's profile image
Ckissel123 
11 years ago

Excellent sales experience. Richard Bell walked me through the sales and delivery. I have purchased a number of vehicles from him at other dealerships. He is the reason that I purchased this BMW. 

Sknopf's profile image
Sknopf 
11 years ago

I really enjoy working with the people at this dealership. They are friendly & very helpful. I look forward to leasing my next car from them. 

white4101's profile image
white4101 
11 years ago

I am very happy with my experience with BMW of Rochester Hills. I am extremely happy with Brad Paris. For whatever reason, the model I was looking for was very difficult to find. (I know this because I actually did a 5 state search myself) Brad worked very hard to find the exact car I wanted and get it up to the dealership. He didn't try to get me to change my requirements or switch to another model. I really appreciate his effort and diligence. He was extremely knowledgeable about the vehicle. I highly recommend BMW of Roch... read more

saharms's profile image
saharms 
11 years ago

We've leased five BMW's in recent years, and enjoy all the qualities of these cars. We just returned from a 3,000 mile road trip to Florida and found our X3 to be perfect in all respects: heavy traffic, open road, nav, leather comfort for hours at a time, etc. Our dealership experience with Brad Paris was likewise excellent. He found the car we needed at the price point I needed and the entire experience was very comfortable, professional and, yes, FUN. New cars should be fun. I look forward to working with him during our cu... read more

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.7 star rating with 2,815 reviews. 

When is BMW open?

BMW is closed now. It will open at 9:00 a.m.