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BMW
- Automotive
- Shelby Township, MI
About this business
Location details
45550 Dequindre Rd, Shelby Township, MI, 48317, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
When you get tired of BMW dealerships with poor customer services, disrepectful sales people, and the games, just head to Rochester Hills, Trust me, you'll be glad you did. I dealt with Erick Grabruck through my purchase and I wish had called him weeks sooner; I would have saved myself all the time spent shuttling between overly priced competitors and ill-trained salespeople at other dealerships. Erick made the entire experience effortless. The test drives, the discussions about the car features, the non haggle but accomodat... read more
Business response:
Thank you for taking the time to share your experience and we are happy to hear that Erick was able to exceed expectations. Our team works hard to make sure that our customers experience is exceptional in all facets. Welcome to our BMW family and congratulations on your new Ultimate Driving Machine.
First of all, thanks to David Grrifin and other david having a time to contract with us (sorry..) I bought first BMW in my life yesterday and I understood why people say that BMW is best company. Especilly, those guys in BMW of Rochester hills is all professional, helpful and kind. Later, if I buy another car, I can promise to buy with them. Thank you~!
I had the pleasure of working with Tonya Murray to Lease a new X3 for my wife. Tonya is professional and knowledgeable! Tonya made me feel at ease buying a pretty expensive vehicle. There was no last min payment change. Tonya can expect to see me for another BMW in the next 4 -6 months!
BMW of Rochester Hills had many choices but Erick Grabruck helped me make my decision on the 2014 certified convertible simple. They provided me all the history and gave me a great deal on my trade in. Thanks again Erick for your support. Jerry Niester
sales staff was attentive but not overbearing. good follow-through. friendly, and very professional. I had a specific car in mind and they were open and honest about all the details of the car. They were patient as I took my time deciding. Overall, one of the reasons I bought a used car from this dealer as opposed to others was the professionalism of the staff. It was VERY refreshing to interact and negotiate price with real people with real answers to my questions, as opposed to playing the used-car game with the uncomforta... read more
Last week I changed my winter tires for the regular ones. At the tire shop where I went, I was told that two of the regular tires were no longer good and needed replacement. The next morning I went to my BMW dealership to see if the cost of the 2 tires could be covered through my protection package. I was directed to Jeff Pegg, who in a very friendly and professional way discussed the situation and options with me, preparing things to be fixed as we went along (no need of appointments or any special requirements form his par... read more
I worked with Dave Griffin and it was a great experience. He knew a lot about the car and took me through every aspect of how to use it. There is a lot of technology you would miss without someone there to guide you. In addition, Dave also looked for every possible dollar of savings he could get me including BMW Club and Insurance discounts. I talked to more than one person before choosing Rochester Hills BMW and it was because of Dave's great service that I went with them. Dave also setup additional meetings 3 weeks later t... read more
I could not imagine the thrills of purchasing my first vehicle. I visited the dealership with a few car specifications in mind. David Griffin was very helpful in matching me with the right vehicle. On the first visit, we weighed up the importance of each desired specification and eventually ended up finding a pre-owned vehicle that was a better fit for my fancies. Dave was very personable in sharing his benevolent endeavors concerning events at the Thanksgiving parade, with pictures from previous events at his office. This e... read more
I had been searching for a new luxury vehicle for a couple months. I went to BMW of Rochester Hills to see what they had to offer. The dealership was very clean and inviting, which is not the case at many of their competitors. I ended up talking to Erick Grabruck who ultimately sold me a car. Erick was outstanding. He was very helpful and patient.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 2,815 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.