This profile has been claimed by the business owner or representative.
BMW
- Automotive
- Chandler, AZ
About this business
Location details
7455 W Orchid Lane, Chandler, AZ, 85226, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
I called my service adviser, Tony Di Salvo, telling him i needed service on my BMW., and he set up an appointment which was most convenient for my schedule , told me approximately how long it would take, and i the service was completed exactly in the time frame he gave me, also had it washed, and ready to go! It's a pleasure doing business here! He even called me the following day to be sure everything was completed to my satisfaction! That's what I call great service!
Business response:
We pride ourselves on allowing our customers to make an appointment in the fashion and manner that best suits their lifestyle. Online, by phone, or email! Thanks for letting us be your service center. Garrett
AS always another great service experience with Vince at Chapman BMW. When I arrived he had the paper ready for my signature and the loner car ready to go. Upon pick up the car completely serviced, washed and ready to go. I would recommend Chapman to everyone. Thanks Norm
Business response:
Norm, Thanks for the positive feedback. We are constantly trying to improve our offerings and service, input like this helps us grow. Garrett
Mat Dresp, General Manager, leads a very professional team at this excellent dealership. I have no reservations in recommending Chapman BMW. Kudos to all involved!
Business response:
Dear Pete, Thank you for the kind words about Mat and his team. They are all great assets and team members that know how to treat our customers the Chapman way. We are very grateful to have them. We look forward to taking care of you and your Ultimate Driving Machine for many years to come. Great Job Guys!!!! Jim Misner General Sales Manager
Ryan was great he showed me several vehicles that I wanted to see. He was very aware of my needs and my wife and sons needs. We even met with the manager Jim he helped with making sure we got the best deal. We are happy with the vehicle and even happier with the Chapman team. Thank you to all.
Business response:
Matt, Welcome to the Chapman Family! Thank you for your kind words about Ryan and our team. He is a great team member and an asset to our organization. We are pleased we were able to help you in procuring your Ultimate Driving Machine and look forward to taking care of you for many years to come. Thanks Jim Misner General Sales Manager
The vehicle had a drive train sensor error and when I called they immediately responded to my question and put my mind at ease regarding the dashlight being activated. The problem was solved and corrected in a day. My experience with their service dept in particular Tony DiSalvo and Lane Sanders is excellent.
This is the third car we have purchased from this dealership (two new 2016 vehicles and this one pre-owned). These purchases were the easiest and most pleasant we have ever encountered. The service department is also great.
Business response:
Dear Chief5, Thank you for the kind words about Michael and the team. Michael is a great asset to the dealership and knows how to treat our customers the Chapman way. We are very grateful to have them. We look forward to taking care of you and your third Ultimate Driving Machine for many years to come. Great Job Guys!!!! Jim Misner General Sales Manager Chapman BMW Chandler 480-344-4269 jimmisner@chapmanchoice.com
It takes a short time to work with David for the services required. BMW kept good record or what needs be done and did it in short time period.
Business response:
Thank you for the compliements, we will pass the kudos on to David to keep up the good work. - Garrett Odell, Service Manager
Great service from Jeremy and the service techs. Stress free experience. Jeremy kept me up to date on progress and I would bring my vehicle back to Chapman BMW Chandler again for service or to purchase a new BMW.
Business response:
Ivan A. Thank you for the kind words about Jeremy. He is a valued Team Member that knows how to take care of our clients the Chapman way and we are lucky to have him. We appreciate your business and look forward to taking care of your Ultimate Driving Machine for many years to come. Mathew W Dresp General Manager
I recently bought a used BMW 135i that I found had some hidden front end damage (I did not buy the car from Chapman). I wanted to get this taken care of the right way. I found that Chapman's prices were competitive with other auto-repair shops with the added measure of knowing it was fixed by the dealer, and never worrying about getting a loaner. Chapman has always had a great loaner fleet available. What impressed me the most about my service advisor, Vince Adams, was the care and dedication he showed to getting me the righ... read more
Business response:
Mr. Judkins, Thank you so much for your kind words about Vince. He is a long time team member of Chapman and knows how to do things the Chapman Way we are very pleased to have him. Good luck with your Ultimate Driving Machine and we look forward to serving you in the future. Mathew W Dresp General Manager
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 3,218 reviews.
When is BMW open?
BMW is open now. It will close at 7:00 p.m.