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BMW
- Automotive
- Chandler, AZ
About this business
Location details
7455 W Orchid Lane, Chandler, AZ, 85226, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Had a great experience here at Chapman Bmw chandler. Salvis was the man helping me out & he really goes the extra mile to make sure you leave feeling happy and satisfied.
Business response:
Helaman, Thank you for the kind words about Savas. He is a valued Team Member that knows how to take care of our clients the Chapman way and we are lucky to have him. We appreciate your business and look forward to taking care of your Ultimate Driving Machine for many years to come. Shane M. O’Hanrahan General Manager Chapman BMW Work 480.344.4269
The buying experience was painless. JOHN Wayne and JOHN Stanley were great. The finance department was knowledgeable and very approachable. The Genius ladies did a fantastic job!
Business response:
Bimmer I3, Thank you for the positive feedback about our dealership, and employees dealt with. Congratulations on your BMW I3 what a fun vehicle. We look forward to a continued relationship with our Service Department for your scheduled services, and in the future with your next purchase. Again thank you and welcome to the Chapman BMW family. Great job Team !! Jim Misner General Sales Manager
Jan 11, 2017. Excellent service provided as usual by Vince Adams, service consultant. Normal required service performed on my 2015 BMW X3 plus air bag and child restraint recalls. Vince quickly arranged for my request for a X1 loaner for me to drive as I start looking for my next vehicle when my current lease expires this June. I have been a Chapman customer for over 15 years.
Business response:
Irwin, Thanks for choosing Chapman BMW and trusting us with your service needs. Garrett
Had a great buying experience with Alexander. He was very knowledgeable and to the point (which I love). Austin in finance was great to work with as well. Overall, this dealership is very professional.
Business response:
Dear AZGirl17, Thank you for the kind words about Alexander and Austin. They are both great assets and team members that know how to treat our customers the Chapman way. We are very grateful to have them. Enjoy your purchase and if you need anything in the future please reach out to us as we are always here to help. Great Job Guys!!!! Jim Misner General Sales Manager
The customer service that I receive from Chapman BMW is always excellent. Matt Konecek is my service advisor and has always treated me great. He is very professional and has always taken care of my car on a moments notice. Customer service is so very important to people, I wish there were more people like Matt!!
Business response:
GinaMarie, Matt is a trusted and important part of our team. Thank you for taking the time to mention his great customer service. Garrett
I had an excellent experience with the purchase of my new 530i at Chapman BMW. I worked with Mike Schaffer and it was the easiest process ever. I had done my research & knew what I wanted. Mike & I worked out the details. I arrived at the dealership, we completed the paperwork & I drove away with my new car in just over an hour. Excellent service!
Business response:
Good morning Tsiragusa, Thank you for the kind words about Mike. He is a valued Team Member that knows how to take care of our clients the Chapman way and we are lucky to have him. We appreciate your business and look forward to taking care of your Ultimate Driving Machine for many years to come. Jim Misner General Sales Manager
My experience at Chapman BMW from day one has been very professional. Matt Konecek has treated me not as just a customer but as a friend. He is there to answer any questions I have and how to better my service contract. I’ll continue to take my business to Chapmen BMW and maybe upgrade my vehicle to a newer model. In conclusion, what sticks out the most of my last experience there is not only being treat well by Matt Konecek, but the different loaner I drove. I own a 328i and I drove an X1 which I’m considering when it’s tim... read more
Business response:
Larbar, We couldn’t agree more! Thanks for the encouragement and compliments. Garrett
Stopped in Monday with no appointment and asked for some assistance with my vehicle. Vince Adams, my service advisor, was very helpful and got me squared away quickly. Well done Vince and Team!
Business response:
Dave, Taking care of unscheduled emergencies is just part of the customer service experience here at Chapman BMW Chandler. Thanks for trusting us with your service needs. Garrett
Great dealership, clean and comfortable and happy courteous staff. In and out quickly and 5 series loaner was a pleasant ride while mine was in service. Always happy to have my car cared for at Chapman
Business response:
M4X5 We are constantly working on our customer service experience. Thank you for letting us know we are heading in the right direction. Garrett
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 3,218 reviews.
When is BMW open?
BMW is open now. It will close at 7:00 p.m.