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BMW

4.5

About this business

Location details

7455 W Orchid Lane, Chandler, AZ, 85226, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 9:00 p.m.
Tue8:00 a.m. to 9:00 p.m.
Wed8:00 a.m. to 9:00 p.m.
Thu8:00 a.m. to 9:00 p.m.
Fri8:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 7:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.53,218 reviews
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John S 
9 years ago

They make transactions painless, form Renate Steinbach, to Alexander Smith, Jaclyn Weiser in financial services, to Haleigh Birmingham furnishing "genius services." Over time, we have picked up a 335, 535, 328d and a 340 there . It's always been smooth sailing. 

Business response:

Mr. Sundt, Thank you so much for the kind words about our staff. They are all valued team members that treat people the Chapman Way and we are very proud of that. We appreciate your business thru the years and look forward to serving you in the future. Thank You Again! Mathew W Dresp General Manager 

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hammdon 
9 years ago

Service advisor Jacob is excellent. Car wasn't finished as they had to order a part from Germany. That was a disapointment as I have made a second appointment. In addition they do not have our replacement air bags. So we somewhat tenuous about using the bmw. 

Business response:

Mr. Hamm, I apologize we had to order the part for your car from Germany but unfortunately there were not any available in the U.S to procure otherwise we would have. As far as your airbag is concerned although BMW has not had an incident where the airbag has injured anyone as some of the other manufacturers have they are replacing them as fast as the parts become available. Rest assured BMW would not risk the safety of you or your family. I apologize about the delay. Mathew W Dresp General Manager 

Kimberly Choronzuk's profile image
Kimberly Choronzuk 
9 years ago

Low stress,no pressure car buying experience. Very happy with my car and the price. My salesman was courteous and very helpful. Would definitely recommend. 

Drzee's profile image
Drzee 
9 years ago

Great experience. Mechanics need to be more careful about car cleanliness. Service advisor Jacob is great. Everything went on time. Loaner was clean and new. 

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KAllen 
9 years ago

In and out very quickly and I absolutely love my car. John was instrumental in getting me into my new X540e and I couldn't be happier. He answered all of our questions and was upfront about everything. 

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Alan Lightfoot 
9 years ago

I ordered my new 2017 650i, well worth the wait....Alexander and Renate at Chapman BMW kept me informed on delivery updates. Well worth the wait....The whole process was great! Thank you, Chapman 

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Starbeam 
9 years ago

It is always a pleasure to deal with Mark O., my service consultant, because I know he is very thorough in insuring that my X3 is in top condition., is very knowledgeable, and understands my lack of technical expertise! Peace of mind. 

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Patty 
9 years ago

I am extremely pleased with the work done on my BMW, Chapman Collision was excellent, from start to finish. Johnnie always keep me in the loop, during the whole process. I could not ask for better treatment, assistance, and guidance through this entire experience. 

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don borland 
9 years ago

I was extremely satisfied with Henry,Matt, and Jim. They made our total time there a great experience with absolute professionalism. I will keep going to this location for my future BMW. Thanks to all of you. Don 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.5 star rating with 3,218 reviews. 

When is BMW open?

BMW is open now. It will close at 9:00 p.m.