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BMW
- Automotive
- Riverside, CA
About this business
Location details
3060 Adams St, Riverside, CA, 92504, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
I just leased my second BMW 328i from BMW of Riverside and loved it. Both times they made the experience quick and easy with no pressure. The friendly service made it a pleasure to work with them. I will recommend them to all of my family and friends.
Business response:
Hi Kristie – Thanks for the great review! We’re happy that you enjoyed your experience at BMW of Riverside and we look forward to seeing you again, along with your friends and family!
I have since been in contact with a representative from BMW of Riverside and they were very professional, apologetic and polite. Melissa, who is the assistant to the GM was extremely professional and nice. I still do not know if I will lease my 3rd car through BMW of Riverside yet, but the fact that Melissa was so nice gives them a glimmer of hope.
I cannot stress enough, the fast/friendly/positive/excellent/service treatment that I have received from BMW of Riverside. I regularily have my service done at BMWR and would not go anywhere else. I highly recommend BMW of Riverside to family and friends!
What a positive experience working with Riverside BMW! Everyone I came into contact with at this dealership was informed, polite and respectful. I received prompt service over the internet. Roland Clark really worked with me to give me the car I wanted at a fair price. He was easily available by phone and internet. He had my car ready for me within 24 hours and Candice Hagen assisted me in getting from the train station to the dealership! Much appreciated. The dealership held to the price they quoted me online - no surprises... read more
I have for the last 15+ years purchase cars from Porsche, Mercedes and Infiniti. The experience I had with my first BMW purchase is nothing short of outstanding. I felt that Tye, Chris and Roland (sales) were only concerned about my needs and wants... not about making a quick sell. They were knowledgeable, helpful to the extreme and willing to spend as much time as I cared to abuse. At the end of the day, I ended up with the new BMW I wanted, new friends, and more important...a great and pleasant experience. As the icing on ... read more
I have now purchased my 6th car from the sales team BMW of Riverside. For Christmas I traded in my wife’s 325ci for a 2010 528I, she had no idea she was getting it until she opened her presents Christmas day, with the car delivered to the driveway that morning. This dealership is one of a kind, from walking in the front door to driving away, the customer service is awesome. Pablo gives a demonstration like no other of the features and driving capabilities of the vehicles. The sales team makes the experience effortless and st... read more
I am very pleased to call BMW of Riverside the #1 BMW Dealership! John Horgan, Service Advisor provides prompt and polite customer service. Along, with Jana Malone who schedules appointments in a cheerful and efficient manner. I enjoy stopping in and referring all my friends and family to this dealership. I have been in Customer Service for over 30 years and I have owned 2 Mercedes,1 Nissan and 1 Pontiac however my last two cars have been BMW 7 series and the ride and comfort is outstanding. As consumers, we all have choices... read more
THIS 7-SERIES (2010)WAS THE THIRD 7-SERIES THAT I HAVE PURCHASED FROM RIVERSIDE BMW AND 2002,2006 & 2009'SEXPERIENCE OF WORKING WITH MR.DAVIS & MR.SMALL WAS A STELLAR EXPERIENCE,INCLUDING ORDERING,&PLANNING THE EUROPEAN-DELIVERY'MADE THE EXPERIENCE ONE OF THE BEST VACATIONS THAT MY WIFE(OF 49 YEARS)& I HAVE EVER DONE! THE DELIVERY-SERVICE AND FOLLOW-UP WAS STELLAR! THIS WAS OUR SECOND EUROPEAN DEL. & THE PLANNING & DELIVERY BY RIVERSIDE B.M.W STAFF- MR DAVIS & MR.SMALL WERE RESPONSIBLE FOR AN EXCELLENT EUROPEAN-EXPERIENCE! M... read more
The service department is very easy to work with and always exceeds my expectations.After having a routine brake service our car had a few small dents on the roof between the sunroof and windshield. I worked with the service rep without questions they accepted responsibility and had the dents fixed. This is total ownership and certainly exceeded my expectations. You can not find this kind of customer CARE at just any dealership. IT IS EVIDENT ON ANY SERVICE THEY PROVIDE.They provide what I call Principles for Excellence: Ser... read more
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.4 star rating with 790 reviews.
When is BMW open?
BMW is closed now. It will open at 7:00 a.m.