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BMW
- Automotive
- Riverside, CA
About this business
Location details
3060 Adams St, Riverside, CA, 92504, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Let me start out by saying I have bought from this dealership before and actually had a wonderful experience. What inspired me to write this review was over this past week my wife and I decided to look at a pre owned X5. We found one that we liked and we're ready to make a deal. When we went inside to crunch some numbers I have never been given more of a run around. Our salesman was Nick Valenzuela and he was definetly new and unexperienced. We were given an extremely inflated APR despite our credit scores being in the high ... read more
Went in for 15000 service and had a warranty consern. flat out told me to contact BMW customer relations because they weren't going to help me.
BMW of Riverside came highly recommended from a friend of mine. They mentioned the no hassle and very personable sales reps at this location, so I took my chances and drove to Riverside, almost a 45 minute drive from my home. When I arrived I was greeted my a nice gentleman, right away I was impressed by his hospitality and willingness to help me in the process of finding my first BMW. After a few test drives I found the car I wanted and was sat down to go over numbers and figures. Although my salesman was a gentlemen throug... read more
First off, I want to say BMW does strive to make their customers happy. I do not have one bad thing ever to say about customer service personnel and Don King was great an 4/1/14. I waited almost an hour for the Enterprise to pick me up for a car rental and they (BMW) offered to pay for my car rental, which was great relief and came at a time where money is in short supply. With that being said, my only gripe is the cost of repairs for BMW. From the time we bought our car till now, we have spent over $15000 in repairs for my ... read more
After making a detour from going to MB because the sales rep at BMW gave me some solid numbers on an X3, I spent over 2 hours at BMW Riverside. We reached a deal and they said they would need to have car delivered from a different dealership but if not they would find a comparable vehicle. Also asked if I would put a deposit but I said I'd wait until car secured. I was shown a signed paper by the salesperson from his manager that the deal was solid. Left waiting for a call the next morning. Nobody calls. I called multiple ti... read more
I entered into a purchase agreement with this dealer at a price they offered me to purchase their BMW X5. We prepared all of the paperwork, gave them my Visa card number to hold the vehicle. I withdrew my down payment from my bank, made an appointment to be at the dealership the next morning to complete the transaction. Received a call from the sales manager prior to leaving my house and was told the vehicle was sold at 8:00 pm the night before. He claimed the car was gone, driven off the lot. This dealer is not reputable or... read more
I have a 2009 750li that I purchased at Beverly Hills BMW, but I do all my services at Riverside BMW. When I purchased my car in dec of 2011 I also purchased an extended warranty. What I didnt know is that since my car wasn't a certified used BMW i didn't have a factory extended warranty. Recently my car started consuming oil and making noise when I turned and also shaking when it was first started up. I took it two riverside BMW and they looked at it and gave me a list of things that ere wrong with it. Bad power steering pu... read more
Service department completed a "Vehicle Check" which I paid for and failed to mention of recommend service items that ended up coming due two weeks later.
I recently picked up a built to order X6 M from Roland Clark out at BMW Riverside, 44 miles from home. My local BMW dealership is less than a mile from where I work, but they simply didn't have Roland's customer service abilities nor his product kowledge. Roland was outstanding and covered the deal from start to finish over the phone. He constantly kept me informed with vehicle build status and shipping, and responded to my constant questions same day. He also went out of his way to find other ways to reduce the lease paymen... read more
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.4 star rating with 790 reviews.
When is BMW open?
BMW is open now. It will close at 9:00 p.m.