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985 State Rt 17, Ramsey, NJ, 07446, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Excellent follow up and communication and they make you feel like you are the most important customer in the world. They always follow up and communicate every step of the process. From the salesman Mark Rosenblatt to the sales manager, Fernando Cequeira to make the deal happen, James Porrazzo in the business office , Dwayne Wong on delivery everyone is terrific and this is why we keep coming back! We will miss Jeff Cicero in service who only made the department better!
Robert is an absolute delight to deal with. One of the best at Prestige BMW. My experience with Robert was total satisfaction from beginning to end. I highly recommend anyone to please visit Robert if you are interested in purchasing a BMW. He catered to my every needs , was patient and thoughtful throughout the sale process, and allowed me to leave BMW with a smile on my face. Thank you Rob!!!
Mr. Wong provided excellent service. He informed me of all the different options on my new car and how to better optimize my new vehicle. He was very professional and I would recommend him and the dealership for any future purchases. Thank you, JC
I have been going to Prestige BMW for over 10 years now. The reason I'm finally writing this review is because of the new sales advisor I was assigned after my other advisor retired. Since day 1 of walking into Prestige years ago I was treated as a valued customer. Prestige has always been a professional business that meets your expectations, but on my most recent lease, they went above and beyond, and that is because of the new advisor that I was assigned, Gregg Scott. This advisor went above and beyond and not only exceede... read more
Ramsey BMW was very accommodating. They took great care of us. Dwayne Wong was amazing as was Greg I highly recommend purchasing a car from them.
My husband and I were going in to buy our second X3 BMW. We had worked with Maximo Carela whom was amazing to work with. He worked for awhile with us trying to find us the vehicle that we had requested. I had leased a 2014 X3 for three years and because the service was great and the dealership was very good it brought us back to purchase yet another BMW. I have to say that Maximo Carela made it all possible and if this car drives as well as the first one did we will be back again in a few years and if Maximo is still there w... read more
Business response:
Thank you for the kind review! We're glad you had a positive experience.
Rocco is great. His service and attention to detail was phenomenal from beginning to end. He takes the time to understand his customer and then works with them at a client level pace to ensure the process goes as smoothly as possible. I would definitely recommend working with Rocco.
Business response:
Thank you for the kind review! We're glad you had a positive experience.
The customer service is exceptional. John C, very new to car sales, was amazing and attentive. It wasn't about seeing a car. It was about understanding the car and features that you want. We test drove several cars and bought the one that we wanted. Everyone was truly helpful, professional and courteous. We will be back!
Business response:
Thank you for the kind review! We're glad you had a positive experience.
Stopped into Prestige to comparison shop CPO 528i's and Rocco was very helpful and I would highly recommend him. Unfortunately they didn't have the car I was looking for but I was impressed by the dealership and with the assistance that Rocco provided.
Business response:
Thank you for the kind review, Alison! We're glad you had a positive experience. Enjoy your new BMW!
BMW has a 4.7 star rating with 5,083 reviews.
BMW is open now. It will close at 8:00 p.m.