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BMW
- Automotive
- Ramsey, NJ
About this business
Location details
985 State Rt 17, Ramsey, NJ, 07446, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
This is my fourth BMW and the best buying experience so far. Mr. Ortiz went above and beyond to make the purchase go easy for me. I will definitely give Mr. Ortiz a call when I'm ready for my next car.
Business response:
Thank you for taking the time to write a review and support our dealership! We are proud to hear Mr. Ortiz met all your expectations and made your experience easy and professional. We look forward to working with you again in the future. Enjoy your new ride! Best, The Prestige BMW Team
Excellent experience when I bought my X5 with Albert Medina great person amazing seller walk me thru every step explain every single thing about my new car... So excited and I would definitely recommend Albert Medina he's the best!!!
Business response:
It's great to hear you had such an excellent experience! Albert Medina is one of the many amazing salesmen we have on our Prestige Team and we appreciate your recommendation. Enjoy your new X5! Best, The Prestige Team
I have been leasing vehicles from the Prestige Family of Auto Dealers from almost 20 years. Prestige BMW in Ramsey was by far one of the best dealerships that I have ever had the privilege of working with to get into a 2014 BMW 5-Series lease recently. Customer loyalty really does mean something to this dealership. They will work with you and put in a strong effort to make the deal happen for you. Steve Grossman, General Manager at Prestige BMW, was outstanding in working to help me get approved at the best financial deal po... read more
Business response:
Michael, Thank you for taking the time to write a detailed review about your experience with our staff. We highly appreciate your loyalty you have shown towards the Prestige Family over the last 20 years and we hope to keep this relationship for many years to come. We find it a privilege to get you the best deal possible, create a comfortable experience, and get you behind the wheel of your new 2014 BMW 5-Series. We will make sure your kind words towards Steve, Lori, and Tiffany are passed on. Best, The Prestige Team
Dealt with Eddie Jones lot long ago for a BMW 535i and he was by far the best finance manager I had the pleasure of working with. Great sense of humor and always understanding of clients and their needs. If anybody needs a CPO BMW, Eddie is the go to guy.
Business response:
We want only the best for our customers, happy to hear you agree we're getting it right! Thanks for the review, Eddie and the whole team appreciate the great feedback. Come back anytime. Thanks so much, The Prestige BMW Team
I have been dealing with Lori for over 7 years and if you want to know what the definition of excellent customer services is...it's Lori Asserson. Lori knows BMW inside and out and goes the extra mile to make sure that i am driving the vehicle that i want. I am currently driving my third BMW and when i am ready for number 4 you can be sure that i will be back and sitting with Lori once again. If your in the market or just thinking about driving a BMW do yourself a favor and give Lori a call.
Business response:
We want nothing more than these relationships, so you don't worry about where to go, what to do, or how your experience will be. Thanks so much for continuing to return to Prestige and work with Lori. We appreciate your business and the time it took for you to share this with us. All our best, and see you next time, The Prestige BMW Team
My experience with Prestige BMW was phenomenal. I would highly recommend this Dealership without hesitation. In particular my salesperson James Casella (Jim) was very knowledgeable about the car and was extremely patient with me throughout the sale. Jim/Mike/Eddie went out of their way to make sure all of my needs were taken care of. They waited for me after hours when I was running late and even offered to hand deliver the car to my home. Dan Jo also waited after hours to walk me through all the options the car had to offer... read more
Business response:
Charles, It's true, we highly value every customer. Glad you chose us and got to experience that first hand. Thank you for your time and trust and business. We appreciate you and the recommendation. Thanks so much, The Prestige BMW Team
I found my experience with each of these people helpful and pleasant. I had to get out of a situation and create a new lease. I feel that they both tried to be as honest and helpful as possible. There was integrity and a clear understanding of the process. Highly reccommended to work with them.
Business response:
Thanks so much for the kind words, we hope we were able to be just what you needed. We appreciate your business and time to take a review. Best, The Prestige BMW Team
Love this dealership! I purchased my new BMW from Tim Gallagher, who is a GOLD STAR Client Advisor! VERY professional, knowledgeable, kind, patient, enthusiastic, energetic, friendly, thorough, calm, and trustworthy, Tim was so extremely accommodating and stayed late almost two hours after the dealership closed - to be sure that I was "totally happy" with my purchase! In addition to negotiating a fair price, Tim showed me how to use every single "high tech" feature of the car - like setting up the Bluetooth to sync with my i... read more
Business response:
Shiny new car, gas, and a little gift? Sounds about right! We want you to get the best treatment possible. Following up is an extension of our commitment to you. Thanks for taking the time to share your experience publicly and keep in touch, were here for all your needs. Thank you, The Prestige BMW Team
Rich from Prestige BMW made my experience seamless and enjoyable. For the first time I was excited about my actual purchase and not dreading the process. Mr. Ortiz took care of EVERYTHING which only left me the job of signing!!! I would definitely recommend Prestige BMW and I would say ask for Rich!
Business response:
You know what makes us happy? When you're happy! And when you take the time to share your happiness with us. Warm fuzzies all around. Thank you for the feedback and the great review of the process. Happy we were able to get you what you needed. Come back any time. All our best, The Prestige BMW Team
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 5,083 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.