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BMW
- Automotive
- Mount Laurel, NJ
About this business
The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services.
Location details
1220 Route 73, Mount Laurel, NJ, 08054, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
"I gave this place two chances. Even took down a negative..." I gave this place two chances. Even took down a negative review in hopes of making it work. However, this dealership has me beyond irate. 12/31 I contact them on a car and I'm given pricing within a few minutes. Later that day I speak with Gina Haynes, and I'm told that one of the incentives ($500) is expired. I explain that I was just told the price nearly 2 hours prior. I was quickly dismissed, yet I proceeded with attempting to work with them. This first sales ... read more
"three blown tires in less than 3 months in a brand new..." three blown tires in less than 3 months in a brand new car; car had leftward drift upon beginning of lease; Donna Mc Laughlin does not return calls; dealership does not assume responsibility even though leased out a car that is a risk to public health and safety; trying to terminate lease at this time; have to call multiple times a day due to long hold times, still no connection; leasing a car at this dealership has made my life truly miserable; service manager exhi... read more
"I truly hoped for a better experience here. I dedicated..." I truly hoped for a better experience here. I dedicated my time to only working with this dealership. I looked to trade my truck in for a 3 series. First thing I'm told, is that Holman has a Ford store and that they would call them for a trade number. I happen to know the GM at that Ford store, so I reached out. He put a very fair number on my trade. With that, I gave the info to BMW. BMW took the position to offer me $1500 less. There is no reason for that, as the... read more
"The vehicle was making a high pitched squealing noise. I..." The vehicle was making a high pitched squealing noise. I looked on the internet and it said it had to do with valve cover 1. Brought car in on Monday, December 14, 2020, said there was a repair with the "belt" which was needed despite what I saw on internet. Ok fine, after trying to sell me other repairs and services I paid $900 for this repair. 2. The same exact noise reappeared the very next day. Car was taken in on Tuesday I believe. The mechanic said on video ... read more
"My car came into your dealership via tow truck for..." My car came into your dealership via tow truck for service on Oct 9th to be diagnosed for a non starting issue. I informed the Service advisor Billy Holden that I have a 3rd party warranty (Warranty Solutions), to which he responded that he already knows how they operate, and they won’t cover XYZ. This already left a bad taste in my mouth considering he’s already assuming, thus setting the stage for a negative outcome. Mr. Holden informed me a few days later that in ord... read more
"I purchased Extended warranty for amt $3,624 dollars...." I purchased Extended warranty for amt $3,624 dollars. Canceled a month later and cannot get money back. Rip off..stay away! Very Dishonest-Be Aware. Stay away from this dealership. Big Liars! Go to another BMW dealership to purchase EXTENDED WARRANTY!!
"The service department at this dealership is poor. On..." The service department at this dealership is poor. On our visit, we were told the car would be ready in a couple of days. It took 10 days. They told us we had to approve replacement of the windshield if they broke it while replacing the rubber seal around it which had decayed. They broke it, wanted almost $2000 to replace it. We said, we'll take it without the windshield and get it done aftermarket....then they back tracked and suddenly had some 3rd party doing it on... read more
"I purchased my first BMW here 5 years, and had a great..." I purchased my first BMW here 5 years, and had a great experience. Recently, I had hoped for the same while trading in for another BMW, and had the opposite experience. The salesperson was lackluster, and did not provide information or enthusiasm throughout the time I was there. I finally just left- and purchased a BMW X4 from Circle BMW and had a great experience there. This place needs an overhaul or some training in customer service.
"Untrustworthy" I filled out an application. I had a Preapproved from Capital One Auto finance. They wanted me to use theirs. She told me they could not get me approved. I said what about my pre-approval she said it was not definitive. Needless to say, I was told that I was denied. Since it was a holiday weekend I was could not contact auto finance. I finally got through and I was told that I am approved. I called back to speak to the finance manager. Left a voice mail explaining. No one called me back. I will give someone e... read more
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.4 star rating with 2,223 reviews.
When is BMW open?
BMW is open now. It will close at 9:00 p.m.