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BMW
- Automotive
- Mount Laurel, NJ
About this business
The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services.
Location details
1220 Route 73, Mount Laurel, NJ, 08054, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
"Their attitude stinks, "we don't negotiate prices " Plus..." Their attitude stinks, "we don't negotiate prices " Plus they sell their used cars as is. What if someone reset the "service engine soon light" and it comes on 100 miles after leaving their shop. Answer: "tough booties" xxxxty dealership..
"Do Not Trust Dealership" I recently leased a 2020 540I and during the process the finance person sold us a warranty to cover a rims and windshield. He told my wife and i that it could cost over $1700 to replace the windshield and this coverage protected us from that cost. Well i guess i should have read the fine print because what he told us was not true. I called today because i have a crack in the windshield from a stone while driving but they told me it was not covered. The warranty over covers minor chips and cracks. In... read more
"Awful response to us stuck on the side of the road" - Want a service department that just flat out doesn't answer the phone for hours on end? This is the spot for you. - Want to be sold on paying extra every month for roadside service and tire warranty then not be able to use it so you spend $350 on a tow because no one will help you when your wife is stuck on the side of the road? This is the spot for you. - Want to own a car with no spare tire or donut? This is the spot for you - Want to pay $2000 for brake pad replacemen... read more
"They Don't Care" I am a loyal BMW owner, have two currently. My service advisor is a very nice guy but frankly there is a lack of urgency, or caring. Have taken both cars in for service on more than one occasion, been charged a ton of money for what should have been simple repairs, been sent home with supposed things "fixed," only to return within days or weeks with the same problem(s). Either they are too lazy to do their homework and research, or they know about prevalent problems and they don't care enough to fix them. E... read more
"Misleading and now non caring!" Against my better judgement, I went to Mount Laurel BMW purchase a bmw wireless phone charger that the CLUELESS salesman lead me to believe it would work on my iPhone. That night I discovered the device was not compatible so I brought it back the next day for a refund. I paid $161 cash for it. Upon returning it, I was told I would not be receiving cash back and would have to wait 2 weeks to get a check in the mail for my CASH purchase. I was also told “they can’t take cash out of the draw unl... read more
"Deceptive Bait and Switch" Extremely deceptive practice. I drove up 8 hours from North Carolina to see a pre-owned 435i xDrive. Kim Muhammed set up an appointment for a Saturday and asked for a deposit. When I asked if the deposit was refundable she ignored the question and only confirmed the time of the appointment. I go Saturday to she her and he car and she is not working that day. Go figure. The car I was suppose to see was also apparently sold the day I confirmed the appointment with her. Seems like a typical bait and ... read more
"2007 BMW X5-$159 + Tax Misdiagnosis caused my financial loss" 2007 BMW X5-Misdiagnosis caused my financial loss. Diagnostic price quote for $159 plus tax and price quote of $872 for replacement of a car starter was a misdiagnosis which caused huge financial loss and opportunity cost. My mechanic claims nothing wrong with the old car starter, but wrongfully replaced due to BMW dealer's misdiagnosis, and engine still does not start after the starter replacement. Misdiagnosis, major reliability, and trust issues!
"Pathetic!!! Wasted my time and money" My experience with BMW Mount laurel (both sales & service) has been miserable. Wondering how reviews here have been so positive??? ITS REALLY QUESTIONABLE! Sorry for writing lengthy review, I think necessary! Was in market to buy an SUV (X3) last year. I visited this dealership multiple times for a reasonably longer (~ 5 miles little bit on highway as my commute mostly on highway) test drive. First time they just took me for a short local road which was not satisfactory. Little later up... read more
"Discrimination and Laziness " I went in last night at around 5:20-5:30pm. I had already did all my homework on the vehicle that I wanted. I drove an hour from Pennsylvania to purchase the vehicle and was denied to take it home that day. They pulled the vehicle up front I did not even need to drive it, I just wanted to get to the paperwork and take it home. I was told that I could not take the vehicle that night because they closed at 6pm. Disclaimer, I am a salesmen myself and at my dealership, if we closed at 6 and someone... read more
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.4 star rating with 2,223 reviews.
When is BMW open?
BMW is open now. It will close at 9:00 p.m.