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BMW
- Automotive
- Charlotte, NC
About this business
Location details
10720 Northlake Auto Plaza Blvd, Charlotte, NC, 28269, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
RecommendedEric Oram is our service advisor - always professional and helpful...very efficient
Business response:
Anne, We really appreciate the accolades regarding Service Advisor, Eric Oram. Thank you for the positive feedback, Anne, as well as your personal endorsement. We're so glad you're part of the Hendrick BMW Northlake family!
RecommendedHendrick BMW Northlake service department always does a great job!
Business response:
Jeffrey, We really appreciate the positivity regarding our Service team! Thank you so much for being a loyal customer of Hendrick BMW Northlake and for trusting us with your business.
RecommendedWow what a great experience. Loved To work with Chris and Shane. Never was so easy to buy a car. And of course we live our new BMEr. Thanks guys we will only buy and service here!
Business response:
Sven, Thank you so much for your great feedback regarding your purchasing experience at Hendrick BMW Northlake with Client Advisor, Chris Cave, and Finance Manager, Shane Weaver. We're thrilled you found the process easy and even enjoyable and that you were able to leave with a gorgeous new BMW! Congratulations and enjoy that Ultimate Driving Machine!
RecommendedThey offer EXCELLENT customer service ❣️
RecommendedThe service department is great.
Business response:
Techp, Thank you so much for your personal thumbs up regarding our Service Department! We really appreciate the positivity and thanks for working with Hendrick BMW Northlake.
RecommendedGreat experience with Brad Beard helping handle a simple recall. Brad was very personable and focused on insuring my needs were met.
Business response:
Tim, We're so happy to hear about your wonderful experience working with Service Advisor, Brad Beard. Brad certainly knows how to treat his customers right and enjoys making Service visits as seamless and pleasant as possible. Thank you, Tim, for your personal endorsement of Hendrick BMW Northlake and we look forward to working with you again soon.
RecommendedHendrick BMW Northlake is a 5⭐️ dealership! Always enjoyable to work with.
Business response:
Suzy, Thank you so much for your incredible recommendation of Hendrick BMW Northlake. We're thrilled that you enjoy your interactions with our team and thank you for your business. We appreciate your loyalty, Suzy, and the five stars. Can't wait to have you as our guest here again soon!
RecommendedI recommend everything!! Customer service is top notch and if 10 ⭐️ was available I would give. Chris and Brian in sales are amazing!! Jordan in finance was just as amazing. Thank you we are loving our new baby ...
Business response:
Maria, We're beyond thrilled to hear about your purchasing experience with us! Client Advisor, Chris Cave; Sales Manager, Brian Kauffman and Finance Manager, Jordan Devore all work hard to ensure you receive a premium experience across the board. Your feedback lets us know that we're accomplishing our mission. We appreciate your personal endorsement, Maria, and thank you for doing business with Hendrick BMW Northlake!
RecommendedJust got the A/C fixed & 4 new tires on my 2008 550i . Great price ! And some people think Dealerships are over priced, not @ Northlake BMW. They STAND behind their work !!! Unlike the last bozo that did work on this car. Thank you again Eric Oram👍
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 5,178 reviews.
When is BMW open?
BMW is closed now. It will open on Monday at 9:00 a.m.