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10720 Northlake Auto Plaza Blvd, Charlotte, NC, 28269, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Highly skilled staff and our second experience in purchasing/leasing our new 4 series was great - look forward to our next purchase!! Stay safe - We especially liked working with James Bruneau in Service, Dawson Bruce was our sales person and Jordan DeVore in financing - all were exceptional
Business response:
Carol, Thank you so much for your kind recommendation of our team here at Hendrick BMW Northlake. We’re thrilled to hear that you enjoyed working with James Bruneau, Dawson Bruce and Jordan DeVore! All work hard to ensure that you have a premium experience here. Thank you, Carol, for your personal thumbs up, and thank you for being such a vital part of the Northlake family!
They were absolutely wonderful. I have never dealt with a dealership before and I just went in for a all wheel alignment and they didn’t try to sell me anything that I didn’t need, they told me the prices for the questions that I did have for other things but I was pressured to make an appointment right then to fix those things they just said when you are ready to call. This place is absolutely wonderful for a first luxury car owner like myself (even though my car is pre loved).
Business response:
Alisabeth, As a newcomer to dealerships, we can't thank you enough for your wonderful recommendation of Hendrick BMW Northlake and of our Service Department. Our Service Advisors strive to help you get what you need fixed, but not pay for things you don't, so we’re thrilled to hear that a straightforward fix was possible. We appreciate your kind review, Alisabeth, and thank you for trusting us enough to give us your business. Welcome to the family!
I am so thankful for Hendrick BMW Northlake! I work at Devonshire Elementary and they are one of our school partners. Cali Young has been so good to us, supporting our students and staff. Peggy Caple is always volunteering to ref at our basketball games. A bunch of staff members came to hand out sweatshirts that they bought all over our students and staff. We appreciate all that you do, Hendrick BMW, to support our school and community! Thank you!
Thank you, Chris Cave, for a great experience purchasing my new car! You have been great to work with! Now, I’m under pressure to get one for my wife!!!
Great service, optimum customer experience
I was very satisfied with the service I received. From the initial call to the time I picked up my car, Andrew was my point of contact. He made me feel comfortable by reassuring me that they would work on the issues that I was having with my car. He called or text with an update about my car and return my calls in a timely manner. I strongly recommend Hendrick BMW Northlake.
Jonnie Milner (salesperson) has given us BY FAR the absolute best experience with new car-shopping...such great info, patience, and knowledge—I’m shopping a number of options, but he couldn’t have been more helpful! From here on out he has ALL of our BMW business!
great service, great customer service
BMW has a 4.7 star rating with 5,178 reviews.
BMW is closed now. It will open on Monday at 9:00 a.m.