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BMW
- Automotive
- Lake Bluff, IL
About this business
Location details
407 Skokie Hwy, Lake Bluff, IL, 60044, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I love my new BMW, the buying experience was exceptional, the salesperson Brock went out of his way to provide the very best levels of service.
Business response:
Thanks so much for the feedback, Lesley! We're glad that Brock and the entire BMW team made your trip well worth it! We're so happy that you found a car that you love! Enjoy cruising around in your new BMW!
Rolly Davidson was professional, very personable and made sure I got the car I wanted built the way I wanted and delivered on time. The searching experience was great, and better yet picking up my car was a breeze. Scott Adduci did the financing. He also was very professional and personable and made sure every detail was taken care of. Spencer Parker instructed me on all of the systems in the car. He took his time and at no time did I feel I was rushed. He has an excellent understanding of all of the new functions and explai... read more
Business response:
Wow, that's quite a compliment, Scott! Thanks so much for your kind feedback! Rolly, Scott, Spencer, and the entire team, appreciate your thoughtful review!
Working with Sam Picchietti to purchase my new 2016 BMW 5 Series was a pleasure. I had been planning and researching the purchase of my first BMW for a very long time and my experience with Sam and the team at Knauz exceeded my expectations. Sam was upfront with information, attentive and knowledgeable and very responsive to my needs. Sam even picked me up personally at the nearby train station to bring to Knauz to take delivery. Spencer Parker was also great to work with. As the BMW Genius he was very thorough in showing me... read more
Business response:
Hi Jeff! Thanks so much for the feedback! We're glad that Sam and Spencer made your trip worth it, and found you a car that you love!
Rolly, Thank you for your guidance through the buying experience. I really felt that you treated me directly & honestly from step one. I know I was one of your most demanding customers yet really felt like you handled my purchase professionally & with ease. My experience stands in stark contrast to my entering expectations & goes a long way to change my view on the car buying process. Specifically, I appreciated how you helped me navigate the economics of a new vs. used vehicle. Your personal service & honesty made the equat... read more
Business response:
Wow, that's quite a compliment! Thanks so much for your kind feedback! Rolly, and the entire team, appreciate your thoughtful review!
We received A+ attention when we purchased our new car. Luke Wojtas, our sales person, was very thorough in explaining the various features of the models we were looking at. His technical experience was very helpful. He was very personable, professional, and attentive to our needs. Immediately after purchasing our new car, we were introduced to the BMW Genius, Jon Jakubco. Jon was also very pleasant and professional as he methodically explained the sophisticated computer operating system. Our overall experience was exception... read more
Business response:
Hi Karen! Thank you so much for your feedback, it's truly appreciated! We're so glad that Luke and Jon met your expectations, and found you a car that you love!
We have been dealing with Knauz for many years. They are super customer-focused every step of the way when buying a car, or requiring service. They aim to p[ease, and provide an exceptionally high level of service.
Business response:
Thank you for the kind words! So glad to have wonderful customers like you
Great service during entire purchase. Showroom was very clean the service was awesome from start to finish. I would consider buying another car from Kanuz.
Business response:
Thank you we will be sure to tell Spencer and Sam that you enjoyed the experience.
I've been driving BMWs for 40 years. I just traded my '05 daily driver for a thoroughly modern 2016. Most dread the whole car experience....did I get a fair deal? Should I have shopped all around? Is this the right car? Will the dealer take care of me? Let me tell anyone that the experience was all the fun and excellent experience that you might hope for. The client advisor, Bob Geisheker was totally professional, knowledgeable, understanding, good listener.....an ally and advocate. Scott Adduci made the paperwork almost fun... read more
Business response:
Thank you for such a glowing review! Enjoy your new X4! Spencer will gladly give you all the time you need to ensure you are comfortable with the new features. We will surely tell all involved how much you enjoyed your buying experience
I was in the market for another Leased vehicle for my business. I prefer the BMW brand. For the last several leases, I've worked with familiar dealerships north of Knauz and south. Well known places. My companys recent move landed us within 5 minutes of Knauz. I had this impression of old salesmen serving the same Bif's and Buffy's for decades. Stuffy, stodgy and dull was my impression. BOY, was I wrong! Bob Graziano the GM greeted me with a huge sincere smile and asked lots and lots of pertinent questions. He did this to se... read more
Business response:
Keith, what a compliment! Thank you for your feedback - we are so happy to hear Bob, Matt and Scott made it a wonderful experience and that it was anything but stuffy and dull. If we can assist with any future automotive needs, please do not hesitate to contact us. Thank you again and enjoy your new Sapphire M3!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 2,730 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.